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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.7
1,688 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,688 reviews

November 04, 2025

I’m a “ waiter” when I have my care serviced and the accommodations are very pleasant. The waiting area has a television, a children’s area, and is stocked with beverages and snacks. More

by sgharmon5472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Edwards Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2025

Ended up at Jeep dealership to get my Kia oil change and tire rotation. Took over 1 1/2 hours. Usually takes about hour or even less. More

by JLANE10
Recommend Dealer
Yes
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Nov 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 01, 2025

Always on time and finishes the work in the estimated time. Waiting area is comfortable and has a TV, a child's area, comfortable seating, beverages, snacks, and restroom available. More

by sgharmon5472
Recommend Dealer
Yes
Employees Worked With
I believe Dave
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Nov 01, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2025

Had warranty work done kept it overnight gave me a ride back to Bucyrus and offered to come get me when my Jeep was ready if I needed one More

by COACHBAUM14
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 02, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2025

Quick service, however when our jeep was pulled into the line it was VERY close to the car in front of it. More

by KAMIBEER
Recommend Dealer
Yes
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Oct 31, 2025 -

Spitzer CDJR Mansfield responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 30, 2025

I was super happy with how friendly and nice and helpful everyone was. Happy with my tires and services. Also my car was clean when I got it back More

by WENDYACKERMAN35
Recommend Dealer
Yes
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Oct 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2025

I dealt with Joshua and Hunter, both had great communication & were very helpful with all my questions. I had my car back the same week it had been unexpectedly towed in, and it now runs fantastic More

by Lk219045
Recommend Dealer
Yes
Employees Worked With
Joshua Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pope
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Oct 29, 2025 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer CDJR Mansfield to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

Everyone very polite. Made me feel very comfortable.I’ll definitely buy again. Very happy with the service. More

by mwmack9999
Recommend Dealer
Yes
Employees Worked With
Parker Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Laws
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Oct 19, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2025

Understand my needs. Understood my expectations. Very friendly and helpful I am done Nice job More

by milligants
Recommend Dealer
Yes
Employees Worked With
I don't remember. It was a male and not Tim
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Oct 19, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 19, 2025

Outstanding work fast service. Got me right in for appointment and was quick on getting me out. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2025 -

Spitzer CDJR Mansfield responded

Thank you for choosing Spitzer CDJR Mansfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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