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Spitzer Buick GMC - Service Center

Findlay, OH

4.9
48 Reviews

48 Reviews of Spitzer Buick GMC - Service Center

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April 27, 2024

Was greeted by Mike Troutner, who took charge of the work on the car. It needed a rocker cover replacement and new windshield wipers. Mike was friendly and accurate, and got the car back to me in a short t More

by rmullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trautner
Apr 29, 2024 -

Spitzer Buick GMC responded

It's great to know that Mike could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! We hope that you continue to choose us for all of your future automotive needs!

April 25, 2024

Brought the car in for regular service and checkup. Was greeted by Steve Tong, who guided the car through the process, getting the car done and back to me quickly. He noted recommended work, which he More

by rmullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tong
Apr 25, 2024 -

Spitzer Buick GMC responded

Thank you so much for your positive review and recommendation! We are honored that you confided in Steve with your automotive needs, and will certainly continue to provide you with our best care in your visits to come. We wish you the safest of travels until we meet again!

March 27, 2024

Michael Troutner kept me informed about a service matter that could have been overlooked. He was very professional and was easy to work with. The service issue was taken care of and I will definitely plan t More

by ebwymer76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troutner
Mar 27, 2024 -

Spitzer Buick GMC responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he took great care of you and he will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

March 24, 2024

Always friendly and do what needs to be done Appt times are accurate which I appreciate More

by pjhoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troutner
Mar 25, 2024 -

Spitzer Buick GMC responded

Thank you so much for your 5-star review! We are so appreciative of your business, and overjoyed to hear of your satisfaction with our services. We wish you the safest of travels!

March 06, 2024

Michael Troutner assisted me and was very friendly, courteous, knowledgeable and professional. It is a pleasure dealing with someone who exhibits Michael's zeal for his job. More

by mstroub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troutner
Mar 06, 2024 -

Spitzer Buick GMC responded

We are so glad that Michael could be of assistance to you, and greatly appreciate you taking the time to leave her this 5-star review! We hope to see you again the next time your vehicle is ready for service. Safe travels!

February 29, 2024

All very friendly and gave me the best deal on the coupon I had. Travis Ramsey is very good at insuring customer satisfaction. More

by debwalters61552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ramsey is the only name I remember
Mar 01, 2024 -

Spitzer Buick GMC responded

Joe, thank you for taking the time to share your experience. We are pleased to know that Travis has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Take care!

February 18, 2024

My first initial contact was with Chad and it was great got things started. Travis Ramsey handled things great, just waiting to get truck washed to see if things were fixed. More

by br1150rt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ramsey
Feb 20, 2024 -

Spitzer Buick GMC responded

Thank you for taking the time to leave us this wonderful review! Chad and Travis will be honored to know that they could make you feel like the valuable customer, and to have earned your kind recommendation. Safe travels until we meet again!

February 02, 2024

Excellent service all the way around. I love that I can be taken home and picked up when the vehicle is ready. More

by riclucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Phillips
Feb 05, 2024 -

Spitzer Buick GMC responded

Riclucio, Thank you so much for leaving us this positive review! We are glad to hear that our team took excellent care of you and your automotive needs. We are happy to know that they got you a way home and a way back to the dealership when your vehicle was ready to be picked up. Please do not hesitate to let us know how we may be of further service to you.

January 04, 2024

Michael Troutner was very helpful when I had my Encore serviced. Everyone was cheerful and made sure to make me feel welcome and appreciated. More

by zielke58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troutner
Jan 05, 2024 -

Spitzer Buick GMC responded

Thank you for your positive review! We are so glad that Michael could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

October 26, 2023

Brian did a great job of making right a problem that we discovered later in the day. More

by whreist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barnett
Oct 27, 2023 -

Spitzer Buick GMC responded

Thank you for leaving Brian this positive review! We are glad that he could provide you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!