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Spitzer Buick GMC - Service Center

Findlay, OH

4.8
45 Reviews

45 Reviews of Spitzer Buick GMC - Service Center

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September 18, 2024

Gregory Smith was extremely helpful with the issues I was having with my CarPlay and a recall on my car. The service department got me in right away and were very courteous. More

by CHorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Smith
Sep 19, 2024 -

Spitzer Buick GMC responded

We are grateful for you leaving Gregory this wonderful review! We are thrilled to hear that Gregory took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was extremely helpful and very courteous. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 13, 2024

I purchased my 2023 Buick Encore GX from this dealership in 2022. I when it suddenly didn’t start on Tuesday, Michael Troutner and Jason Dietrich immediately sent someone to jump start it, take it into the More

by Kathleen floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Trautner, Jason Dietrich, Austin in service, Greg
Sep 18, 2024 -

Spitzer Buick GMC responded

Kathleen, Thank you for taking the time to leave us this 5-star review and recommendation! We are so glad that Michael and Jason took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 09, 2024

Great people at buick spitzer in findlay Greg Smith service advisor and art the mechanic. Headache free experience good job guys More

by Ferguson14676
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg Smith and art
Aug 09, 2024 -

Spitzer Buick GMC responded

Ferguson, it is such pleasure to know that Greg and Art serviced your Ram truck with zero headache earning your recommendation for others to give a try! We at Spitzer GMC wish you safety in all your travels until next time!

July 31, 2024

My battery went dead simply because I don't drive my car very far (2015 Verano with 18,400 miles) and therefore my battery is not being charged enough. I called AAA and they jump started my car so I could d More

by linda3558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Jul 31, 2024 -

Spitzer Buick GMC responded

Linda, it is truly our delight that you enjoy servicing with us at Spitzer Buick GMC Findlay because of our genuine care and respect to our guests! Your satisfaction with our services is our priority and we are humbled to know your standards are met consistently. Please enjoy your Buick in all your travels until next time!

July 28, 2024

I took my car to Spitzer to be serviced and was treated very well. Greg Smith helped me and made suggestions on some things I hadn't thought of. It was a pleasant experience More

by pam k karhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Jul 29, 2024 -

Spitzer Buick GMC responded

Pam, it is our pleasure to know that Greg provided you above and beyond pleasant service at Spitzer Buick GMC! We are also truly grateful for your recommendation for others to work with us as we continue to provide all our guests with the utmost excellent care. We wish you safest of travels everywhere!

June 12, 2024

Steve Tong was excellent he did everything I wanted done in a timely manner Thank you More

by charlie_rucker2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tong
Jun 14, 2024 -

Spitzer Buick GMC responded

Charlie, Thank you for your time to share this very positive review from your recent visit to our service department which Steve and his team were efficient and met your satisfaction. Your feedback is important in ensuring we continue to serve better. We wish you safe travels and see you next time!

May 11, 2024

The service call didn't take long at all. The waiting area was clean and comfortable. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Tong
May 13, 2024 -

Spitzer Buick GMC responded

Thank you for your 5-star rating, Diane! We are glad that our team could get your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to let us know.

April 27, 2024

Was greeted by Mike Troutner, who took charge of the work on the car. It needed a rocker cover replacement and new windshield wipers. Mike was friendly and accurate, and got the car back to me in a short t More

by rmullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trautner
Apr 29, 2024 -

Spitzer Buick GMC responded

It's great to know that Mike could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! We hope that you continue to choose us for all of your future automotive needs!

April 25, 2024

Brought the car in for regular service and checkup. Was greeted by Steve Tong, who guided the car through the process, getting the car done and back to me quickly. He noted recommended work, which he More

by rmullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tong
Apr 25, 2024 -

Spitzer Buick GMC responded

Thank you so much for your positive review and recommendation! We are honored that you confided in Steve with your automotive needs, and will certainly continue to provide you with our best care in your visits to come. We wish you the safest of travels until we meet again!

March 27, 2024

Michael Troutner kept me informed about a service matter that could have been overlooked. He was very professional and was easy to work with. The service issue was taken care of and I will definitely plan t More

by ebwymer76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Troutner
Mar 27, 2024 -

Spitzer Buick GMC responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he took great care of you and he will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

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