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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
660 Reviews

660 Reviews of Spitzer Buick GMC Parma - Service Center

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September 23, 2024

Waited too much time for a tire repair, tire fine problem not fixed must be a sensor but didn’t check it keep getting text alert and email alert and car alert low pressure annoying. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
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September 22, 2024

Very helpful, and showed concern about my issue. I would definitely be returning for maintenance on my Buick. More

by Mirandabenjamin744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your Buick's needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 22, 2024

Always treated great when I bring my vehicle in for service Dominic kept me well informed and answered all my questions sometimes even before I asked them, it's like he was reading my mind. More

by dmariee06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Dominic took great care of you and kept you well informed throughout the process. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 21, 2024

Great service and friendly. I even got a call back the next day to check on things. More

by Tammyviserta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 21, 2024

Can you give me my socks and shoes I think the service department was very friendly and I enjoyed my experience I will return for future appointments for future endeavors More

by Don. Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2024

Got us in on time! Friendly people there to work with! Got our car back in a timely manner! Clean place! More

by LAURENZOLLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

September 20, 2024

They were very professional and courteous and very informative about what was going on with my car. And I will be bringing my truck back for future service. More

by cmagby1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team provided you with thorough and efficient service and we look forward to continue serving you and your automotive needs with our best care in your visits to come!

September 20, 2024

Very friendly upon arrival and also very informative about the work planned and completed. Thank You More

by Mgilbrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your kind review! We are glad that our team took great care of you and your automotive needs. Providing top-notch service is so important to us. We hope to see you again the next time your vehicle is ready for service!

September 20, 2024

Upon arrival with two men sitting in front on me not one greeted me or said hello I’ll be with you in a minute or offered me anything fir ten minutes. More

by Aa11dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 20, 2024

Everyone made me feel welcome and comfortable my car was completed fast and the wash was a nice bonus! Definitely recommend More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Buchner, Travis Freeman, Zach Niemesch
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Todd, Thank you for your kind review and recommendation! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that our team provided you with quality and efficient service. We hope that you continue to choose us for all of your future automotive needs!

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