Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
660 Reviews

660 Reviews of Spitzer Buick GMC Parma - Service Center

Sort by
October 12, 2024

I'm very disappointed with this dealerships mechanic shop they didn't solve my problem my car went in with no check engine light on and came out with a check engine light on and they were very sketchy acting More

by adamplonski45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic shop
Report | Print
October 12, 2024

I purchased my vehicle from Axelrod but since then Spitzer purchased the dealership, I have had no issues with the work done but I am unable to drive any longer so my neighbor brings my vehicle in fo More

by jmatheny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
Report | Print
Oct 14, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this wonderful review! We are pleased to know that your neighbor had no complaints when they brought your vehicle in. Please drive safely until we meet again!

October 11, 2024

employees always knowledgeable and pleasant. never had any issues with sales nor service always complete tasks timely More

by Taxaxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tom squid
Report | Print
Oct 14, 2024 -

Spitzer Buick GMC Parma responded

Providing quality and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were knowledgeable and pleasant. We wish you safe travels until we meet again!

October 11, 2024

So far I am very happy with Spitzer. Only 2nd time and happy with with all. More

by XTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
Report | Print
Oct 14, 2024 -

Spitzer Buick GMC Parma responded

XTS, Thank you for leaving us this positive review! We are happy to know that you are satisfied with us here at Spitzer Buick GMC Parma. Please do not hesitate to let us know how we may be of further service to you.

October 10, 2024

Spitzer replaced the engine coolant thermostat in my 2016 GMC Sierra 1500. Work was great, surprised that I was charged the diagnostic fee of $186.00, when I had Spitzer do the work for $500. Dealers More

by Fwbrauer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 10, 2024

They seem to get things done in a timely manner rarely have problems with waiting too long. More

by COLEGREENAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
Report | Print
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

Providing timely and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We wish you safe travels until we meet again!

October 09, 2024

Very satisfied with the advisor and service. . Will return for service in the future for my car. More

by edzorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that your are very satisfied with Dominic and the service he provided. We look forward to serving you again in the future when the time comes!

October 09, 2024

Kelly Buchner. Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful More

by Dkraushaar9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Buchner
Report | Print
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Kelly this amazing review! We are happy to know that she was very knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you.

October 09, 2024

Very satisfied with the service staff management kept well informed throughout the repairs will be first choice when looking for a new car More

by RHCPHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Niemesch
Report | Print
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team kept you well informed throughout the repairs and you are very satisfied with your experience. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 08, 2024

They was on time fast and very clear with everything they did to my car. They were all very pleasant and great to deal with More

by Ltaylor28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
Report | Print
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

1
...
18
19
20
...
66