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Spitzer Buick GMC Parma - Service Center
Parma, OH
660 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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660 Reviews of Spitzer Buick GMC Parma - Service Center
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October 20, 2024
I believed my issue was with a faulty OnStar system. I wrote out all the bizarre things that were happening & gave it to Tayler. All she kept repeating was that it was going to cost $189.95 for the di I wrote out all the bizarre things that were happening & gave it to Tayler. All she kept repeating was that it was going to cost $189.95 for the diagnosis & she never mentioned the OnStar in the report to the technician. So $222 later, I got my Buick back with no explanation as to why it was acting the way it was. Now I am taking it & my business everywhere. Everyone there was very nice but that didn't fix my problem. More
by RED47
Verified CustomerEmployees Worked With
October 19, 2024
I have been a customer since 2005, always great you will a big smile and great service!! a big smile and great service!! More
by MALOTK72
October 18, 2024
I took my car for a tire rotation, left with one TPMS nOt functional. Took it back for a check up and left with all 4 not functional and lost stabilitrack. functional. Took it back for a check up and left with all 4 not functional and lost stabilitrack. More
by asavelieff
Employees Worked With
None
October 17, 2024
Bret answered my concerns and treated me very fair and also help me to understand questions on my car very helpful. also help me to understand questions on my car very helpful. More
by polidorisr
Employees Worked With
October 16, 2024
I am really satisfied. The service was excellent and prompt. There was no lag time and the staff was friendly The service was excellent and prompt. There was no lag time and the staff was friendly More
by JUANITAWOODS555
Employees Worked With
October 16, 2024
Everything was absolutely Fantastic and in all ways ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 More
by Cindarella122165
October 15, 2024
It entire experience very professional and friendly. I would recommend the dealership to all my friends. A plus rating I would recommend the dealership to all my friends. A plus rating More
by PANNWITZMARIANNE
Employees Worked With
October 15, 2024
Service diagnosed an engine cylinder misfire by swapping coils with an adjacent cylinder. Then I received a texted video showing the problem and demonstrating the solution. coils with an adjacent cylinder. Then I received a texted video showing the problem and demonstrating the solution. More
by DAN.KOSAREO
Employees Worked With
October 15, 2024
Always the best service department team Travis and he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 More
by angel pinto
October 12, 2024
Work was good, smelled spilled antifreeze for several days. Little disappointing that I was billed $187 diagnostic fee, when I had the $500 worth of repair work done at Spitzer, usually diagnostic fee i days. Little disappointing that I was billed $187 diagnostic fee, when I had the $500 worth of repair work done at Spitzer, usually diagnostic fee is not charged when you have the work done, especially when you tell them what the problem is More
by Fwbrauer57
Employees Worked With
