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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
660 Reviews

660 Reviews of Spitzer Buick GMC Parma - Service Center

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October 26, 2024

Es un buen lugar donde la garantía es muy buena,los asesores son muy amables y siempre te responden ante cualquier situación, More

by Orozcoroseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Spitzer Buick GMC Parma responded

¡Estamos agradecidos por dejarnos esta maravillosa reseña! Nos complace saber que nuestro equipo fue muy amable y receptivo. Conduzca con seguridad y no dude en informarnos cómo podemos brindarle más servicios.

October 26, 2024

Took my Lucern in for repair. The service dept refused to even look at it after I called them, told them the situation and paid for the tow. They were completely useless. More

by BGav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Took my vehicle there to deactivate the anti theft alarm, it became to be a big problem. They said my engine was bad, that I needed a new. They said I needed a new battery and ignition switch, they replaced More

by JOER.4871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman, Zach Niemesch
October 25, 2024

People were friendly and explained what was wrong. And what I needed to do to prevent more damage to the brake pads. Very informative. More

by Donnaciborowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
Oct 29, 2024 -

Spitzer Buick GMC Parma responded

Providing quality and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly, explained what was wrong and very informative. We wish you safe travels until we meet again!

October 22, 2024

I am just happy with my sale person every one there very blessing now I am looking for Volvo 2019 or 2020 More

by 59HOLT700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this wonderful review! We are pleased to know that you are happy with our team. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 22, 2024

They took good care of me when I had a flat tire. The Service Department’s scheduling lady was very kind. More

by MARYGARDENHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

MARY, Providing quality and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that the were very kind and took good care of you. We wish you safe travels until we meet again!

October 22, 2024

Car was washed and looked like new when we picked it up. Even though it wasn't fixed because the part is back ordered. More

by timgturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Spitzer Buick GMC Parma responded

Tim, Thank you for leaving Tayler this terrific review! We are happy to know that she had your car washed and looking like new when you picked it up. We hope to serve you again in the future when the part arrives so we can fix your vehicle. Safe travels now!

October 21, 2024

Awesome people Awesome service they were on time washed my vehicle everything went very smooth. They truly are professionals. More

by brettleek1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this positive review! We are happy to know that our team was awesome, completed everything on time and everything went very smooth. Please do not hesitate to let us know how we may be of further service to you.

October 20, 2024

This dealership has really good service. I recommend them for all GM cars. Nice lounge and clean restrooms. More

by PPASCHALII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this spectacular review and recommendation! We are delighted to know that they provided you with really good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 20, 2024

I am very pleased with the service I received. They called me when there was a problem Great service. More

by Dwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Spitzer Buick GMC Parma responded

Dwh, Providing great service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they called you when there was a problem. We wish you safe travels until we meet again!

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