Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,261 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,261 reviews

March 26, 2026

Great knowledge, professionally explained things i had questions about. Highly recommend Kelly for service manager More

by JM
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Mar 26, 2026 -

Spitzer Buick GMC Parma responded

Thank you for highlighting the expertise and clear explanations provided by our service manager. We’re delighted your GMC service met your expectations. Your recommendation means a lot to our team.

March 25, 2026

Excellent service, quick and convenient. Excellent service, as well as qick and convenient. I will return. More

by Gdzmvp01
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Mar 25, 2026 -

Spitzer Buick GMC Parma responded

It’s fantastic to know that servicing your GMC Sierra 1500 was both quick and convenient. We look forward to welcoming you back for your next visit.

March 25, 2026

My service appointment went relatively smoothly. Everything that was done was explained to me. I don't know if the service was done timely because I don't know how long it should take to replace t More

by HEY.MAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2026 -

Spitzer Buick GMC Parma responded

We’re glad the service on your Buick Enclave ran smoothly and that everything was explained clearly. Thank you for highlighting our credit card fee; bringing a debit card, check or cash is a helpful suggestion. We appreciate your feedback.

March 24, 2026

Good experience. Besides having to make a trade which felt a bit light on the offer. Over all good experience More

by MINDYODONNELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Solanics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neuman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person was helpful. I forget his name
Report | Print
Mar 25, 2026 -

Spitzer Buick GMC Parma responded

Mindy, thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Spitzer Buick GMC Parma!

March 22, 2026

Pleasant Polite Just great service I will definitely come back to get more if great service from Spitzer Parms More

by HOTBLACKC
Recommend Dealer
Yes
Report | Print
Mar 23, 2026 -

Spitzer Buick GMC Parma responded

Thank you for highlighting how pleasant and polite our team was while servicing your GMC Acadia. We’re glad everything went smoothly and look forward to your next visit. Feel free to reach out whenever you need assistance.

March 22, 2026

Service staff was very helpful and communicated my concerns to techs. Expectional experience 2 more words More

by dylan.atherton
Recommend Dealer
Yes
Report | Print
Mar 22, 2026 -

Spitzer Buick GMC Parma responded

It’s great to hear our service team clearly conveyed your concerns to the technicians. We’re pleased your Chevrolet Equinox received such attentive care and you enjoyed an exceptional experience. Please let us know if there’s anything else we can do for you.

March 22, 2026

Why would an oil change take 2 hours? I asked for assistance with programming my display and you were not successful More

by CHIN.M
Recommend Dealer
No
Report | Print
Mar 23, 2026 -

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Mar 26, 2026 -

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

March 22, 2026

First appointment and still waited and hour and a half. Would have been nice if I would have received a courtesy car wash More

by minrogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2026 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 19, 2026

Great service in a timely manner, as well as a friendly mannerisms. Thanks for the assistance. More

by GDZMVP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paratore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Daerr
Report | Print
Mar 19, 2026 -

Spitzer Buick GMC Parma responded

We’re glad to hear our team took care of your GMC Sierra 1500 promptly and with a friendly approach. Thank you for your feedback and for letting us assist with your service needs.

March 19, 2026

It was a pleasure working with Devyn. He was honest, straightforward, and was not pushy. Even after I finalized my deal, Devyn continued to follow up making sure I was 100% satisfied with More

by davisrodney93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

Spitzer Buick GMC Parma responded

Thank you for the five star review and for highlighting Devyn’s honest, straightforward service during your used Chevrolet 1500 purchase. We’re glad he continued following up to ensure you were completely satisfied. We appreciate your feedback and look forward to assisting you again.

1
2
3
...
127