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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,261 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,261 reviews

April 06, 2026

Very good customer service and communication I went in for an oil change and tire rotation and I'm very satisfied. The lounge was comfortable More

by KEV.SMITTY
Recommend Dealer
Yes
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Apr 06, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing that our team kept you informed and provided excellent service on your GMC Sierra 1500’s oil change and tire rotation. We’re glad you found the lounge comfortable during your visit.

April 05, 2026

Devyn was responsive, professional, and respected the limited time I had to dedicate to trading my lease in for a new car. Devyn was a class act. More

by Gail.joyce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Solanics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Spitzer Buick GMC Parma responded

It's great to hear that Devyn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

April 03, 2026

Straightforward Made the buying process as simple as possible, following my initial plan to minimize the dickering process, which I hate. More

by MFKATAI
Recommend Dealer
Yes
Employees Worked With
John
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Apr 03, 2026 -

Spitzer Buick GMC Parma responded

We’re thrilled you found the purchase of your new Buick Enclave straightforward and hassle free. It’s great to know we could honor your preference for minimal negotiation. Thanks for choosing us and we look forward to serving you again.

April 02, 2026

Listen to my concerns, polite and friendly Driver who took me back and forth was courteous More

by Jmsabojr62
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Apr 02, 2026 -

Spitzer Buick GMC Parma responded

Thank you for trusting our team with your GMC Terrain service. We’re glad our staff listened to your concerns and that our courtesy driver made your visits comfortable. We appreciate your five-star feedback and look forward to assisting you again.

April 01, 2026

Took longer than anticipated 3 hours then parts had to be ordered so back next day at 3 hours still troubleshooting with no time estimate available at all so luckily able to borrow friends car and leave for More

by ROETHEL6552
Recommend Dealer
Yes
Employees Worked With
Kelly
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Apr 02, 2026 -

Spitzer Buick GMC Parma responded

We are glad to have provided you with an overall positive experience! We sincerely value your business and look forward to your next visit.

April 01, 2026

Dominick was great provided a loaner and was quick to diagnose and get parts but power outage few days put behind and he did everything possible to quicken the completion and release More

by ROETHEL6552
Recommend Dealer
Yes
Employees Worked With
Dominick was great but no power few days and he did everything possible to quicken the completion and release
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Apr 02, 2026 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2026

Friendly, informative and efficient staff. Fast service. I will be returning to this dealership again for future service More

by Cyn
Recommend Dealer
Yes
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Mar 30, 2026 -

Spitzer Buick GMC Parma responded

How wonderful to hear our team provided friendly, informative, and efficient service for your Buick Envision. We’re glad the visit was fast and helpful. We look forward to assisting you again for future maintenance.

March 29, 2026

Very well Was respectfully helpful Nice building lots of cars pleaser to experience it Thank you ! More

by JANICE_T2001
Recommend Dealer
Yes
Employees Worked With
Gavin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Collins
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Mar 30, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing your feedback. We're glad our facility met your expectations and that our team was respectful and helpful during your visit. Congratulations on your new Buick and enjoy every drive ahead.

March 27, 2026

I love spitzer Buick they are so kind and so professional and they want to be sure that you are well taken care of I always feel very special every time I take my car in there I'm convinced that I'm getting More

by melissakirkpatrick071611
Recommend Dealer
Yes
Employees Worked With
Dominic A. Difino
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Mar 27, 2026 -

Spitzer Buick GMC Parma responded

Your kind words about our team’s professionalism and care mean a lot. It’s great to know your Buick Envision receives attentive service and you feel well looked after. We appreciate your recommendation and look forward to welcoming you back.

March 27, 2026

Easy, friendly, comfortable, patient, understanding, helpful It was a great experience,I would definitely recommend to friends and family More

by jc3945962
Recommend Dealer
Yes
Employees Worked With
Gavin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Collins
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Mar 27, 2026 -

Spitzer Buick GMC Parma responded

It’s wonderful to hear that Gavin and our team made your purchase of a used Buick Encore GX so easy and comfortable. Thank you for recommending us to your friends and family.

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