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Spitzer Buick GMC Parma

Parma, OH

4.4
1,000 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,001 reviews

June 06, 2025

Great customer service. Professional and knowledgeable. They went above to help me out with getting into a new vehicle. Honest and trustworthy. More

by IZZY21882
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tahmi Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Things went very smoothly, answered all my questions and very polite. Tom was nice to show me how things worked. More

by WHITEDODGE71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tahmi Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

We are happy to hear that Tom took great care of you and ensured your experience with us was as smooth as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Thank you and safe travels!

June 03, 2025

Friendly, efficient, did not feel pressured, clean, great coffee, everyone I interacted with was very pleasant More

by mso73
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Viscusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

June 02, 2025

Very helpful on short notice. Was traveling from out of town and they got me going without disruption. More

by MB222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are happy to hear that our team provided you with 5-star service throughout your visit. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels- on behalf of the entire team!

June 02, 2025

Had a wiper blade changed. Took maybe 15 mins total. They washed my car and evidently it was covered under warranty so that made it that much better! More

by melanieburge86
Recommend Dealer
Yes
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

We are so glad that our team got your automotive needs quickly taken care of. It is our pleasure to assist you in any way possible. Thank you and safe travels!

June 02, 2025

Great service when installing new tires on my car even though they forgot to order tires when I made the appointment! More

by Randogrzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

You had a nice waiting room. Also, everyone was nice and the service was fast. More

by lanebrown1949@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are glad that our team was both kind and helpful during your recent service visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 31, 2025

Friendly service. They made me feel appreciated. They also provided me a detailed report of the service they performed. More

by magfar79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 29, 2025

Friendly and helpful staff- even though we did not buy the vehicle there. Unfortunately recall issues have no remedy at this time. More

by bfigueira
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 29, 2025

In and out with deal done quickly. They need more drink options available like bottled water or pop More

by twadowick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom shaffer
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