Spitzer Acura - Service Center

I didn’t usually go to the dealer for routine service I didn’t usually go to the dealer for routine service with past cars , until I bought my first Acura . I’m on my third Acura now and I have taken I didn’t usually go to the dealer for routine service with past cars , until I bought my first Acura . I’m on my third Acura now and I have taken all of them to Spitzer Acura in McMurray for everything that needs to be done . Being Acuras, it is usually only routine service that I need , but I find the prices for oil changes and inspections to be fair . The service staff is very friendly and knowledgeable and most importantly, I trust them . Shout outs to Layne Ciminel , Service Advisor for always being helpful , and also to Keith Knolwson, John Lehman, and Pat Reardon in the Service Department because they have be great, too . More

Good service as always. Layne is great and will help you out with anything. Spitzer Acura service department has been top notch since I purchased our MDX. Got to Layne the first time we had service and woul out with anything. Spitzer Acura service department has been top notch since I purchased our MDX. Got to Layne the first time we had service and wouldn't want anyone else. More

Keith Knowlson kept me informed daily throughout my car time at Spitzer. Keith was easy to speak with, and always took his time with me. The two employees that picked up and delivered my car were exception time at Spitzer. Keith was easy to speak with, and always took his time with me. The two employees that picked up and delivered my car were exceptional. They are great employees and should be recognized for their services. More

Great service from Spitzer Acura, as always.Car ready on Great service from Spitzer Acura, as always. Car ready on time and a quick process to check out. Keith Knowlson is a top notch Service Advisor! Great service from Spitzer Acura, as always. Car ready on time and a quick process to check out. Keith Knowlson is a top notch Service Advisor! More

Regarding my first service appointment:This was my Regarding my first service appointment: This was my first service appt. which was free. I called ahead of time and Pat verified that yes the first Regarding my first service appointment: This was my first service appt. which was free. I called ahead of time and Pat verified that yes the first appt is free and listened to all my concerns. It may sound small but the most pressing issue to me was a vibrating noise that I thought was coming from the door. John Layman had a tech ride with me until we were able to figure out what it was. It was the darn seat belt buckle but it wouldn’t vibrate if the tech was sitting in the front passenger seat. Needless to say it took a little while to figure this out but they were patient and persistent. In addition they installed Splash guards, door sill protectors and changed my oil. I could not be more pleased with my experience. They did charge to install the splash guards and sills as this is not part of normal maintenance but the price was right and it looks fantastic. The service department seems like a good crew. John went that extra mile to make sure that me and my Acura left there with no issues. Pat is a really nice guy who runs a great shop and will listen to your concerns and make sure they get resolved. I have total faith in Spitzer Acuras service dept (Unlike other places I have been). I would not be worried in the slightest that they would try to pull some shady stuff or overcharge like some service departments are known to do. I am glad I bought the extended warranty and I am not worried at all .... that should I need to actually use that warranty, it will be taken care of. More

Always pleased with Keith’s knowledge and friendliness. He does a super job assisting with all my questions and needs. Does his very best to take care of the customer. He does a super job assisting with all my questions and needs. Does his very best to take care of the customer. More

I brought my car in for a state inspection and emissions test. Keith Knowlson took my call, received the car, and notified me when the car was finished. Keith answered all of my questions and, as always, w test. Keith Knowlson took my call, received the car, and notified me when the car was finished. Keith answered all of my questions and, as always, was a pleasure to work with. Although he is not listed below, I would give Keith a 5-Star rating. More

Excellent service from Spitzer Acura Great service from John Lane! I did not have an appointment for my 2018 Acura Ilx but Spitzer service dept. helped me out of a jam! I bought the car d Great service from John Lane! I did not have an appointment for my 2018 Acura Ilx but Spitzer service dept. helped me out of a jam! I bought the car down South in Wilmington N.C and they treated me like a life long customer! Thanks so much. John H. More

My service attendant Layne Ciminel always takes the time My service attendant Layne Ciminel always takes the time to rake good care of me. He has been doing this for many years and he is one of the reasons My service attendant Layne Ciminel always takes the time to rake good care of me. He has been doing this for many years and he is one of the reasons that I keep coming back to Spitzer Acura. More

Great staff at Spitzer Acura in McMurray I had my RDX inspection done recently and Layne Ciminel took care of me . He was very professional and friendly. It was a very easy, hassle-free se I had my RDX inspection done recently and Layne Ciminel took care of me . He was very professional and friendly. It was a very easy, hassle-free service experience. More