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Spitzer Acura - Service Center

McMurray, PA

4.8
683 Reviews

683 Reviews of Spitzer Acura - Service Center

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April 21, 2023

Layne is always a great help when having our Two vehicles scheduled for any service More

by Dave@0454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Apr 22, 2023 -

Spitzer Acura responded

We are very happy Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2023

Very fast and friendly service. Love the pick up and loaner car arrangement. Worked well. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Apr 17, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 14, 2023

Great customer service! I received prompt attention upon my arrival. Layne called me and explained what service was needed and patiently answered my question. When I pick More

by KMKEENAN0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Apr 16, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 14, 2023

I appreciate the shop for keeping me vehicle running smoothly and efficiently. Also, for staying up to date on my maintenance needs More

by Harrislora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2023

We bought our RDX at Spitzer, get it serviced at Spitzer! If we weren't happy and satisfied, we wouldn't keep coming back. Ask for Layne, he's terrific. More

by WLUCAS33911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2023

The work was done properly and quickly. The pick-up and delivery at my house was done in a timely manner. It was a very pleasant experience. More

by laxmommy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Apr 07, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

April 04, 2023

Got issue fixed and worked with us to get car picked up. Good service from dealer. More

by kczebley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Apr 05, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2023

The service at Spitzer and Layne Ciminel is a good example of how a service contact should be. He makes sure you know what is need now and in the future for your vehicle. You can have confidence that More

by TBENINTEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!

Apr 02, 2023 -

TBENINTEND responded

I have been dealing with Spitzer service since 2003 and have not needed to have service anywhere else since. That is 5 vehicles and I keep going there for my cars and service is a principle reason. The sales people have always made good deals.

March 26, 2023

The service department is second to none. Lane is wonderful to work with and my car is always fixed in a timely manner. More

by cafaro.lucinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2023

Every person I encountered were kind, helpful and welcoming. Layne greeted us before the car was in park. While waiting, the hot chocolate machine went on the fritz; three staff members quickly came More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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