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Spitzer Acura - Service Center

McMurray, PA

4.8
683 Reviews

684 Reviews of Spitzer Acura - Service Center

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May 20, 2023

Excellent service. I am always pleased with John Layman's efforts to make my visit for service a success. More

by GKULBIEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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May 21, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our service team, and we look forward to working with you again.

May 20, 2023

Excellent complete service. Layne and Spitzer provided a no cost Good Will credit ( I am 200 miles over the 50,000 miles on my original new car warranty) to cover the cost of a More

by KFEFOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Spitzer Acura responded

Thank you for the kind words for Layne and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 20, 2023

They are always friendly and helpful. They always do a great job and I am always happy with the results. More

by jeff.ripple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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May 23, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2023

Layne is the best. He is the straight talker and knows the vehicles. Main reason I keep buying a Acura. Give Layne a raise, best employee you have. More

by ALALOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for Layne, and for taking the time to leave us this wonderful feedback!

May 19, 2023

I was able to schedule the service & get a loaner car at a time that was convenient for me. The service was completed earlier than expected. Layne Ciminel was very friendly & easy to deal with. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Glad we were able to make things easy for you! We appreciate your business and hope to see you again soon!

May 16, 2023

Phenomenal experience as always. I am very pleased for the service that was provided for me! More

by NROBERTO416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 16, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

May 11, 2023

I drive a DC. They actually cleaned the car while being serviced. I'll be back when it needs cleaned again - I mean serviced again! More

by JOECAMPISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 12, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 11, 2023

Fantastic service experience! The overall visit went just as I had expected, cudos to everyone . More

by LAYNE0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2023

I’m still missing my rear gate foot sensor. It’s going on one year! More

by FALCONAVILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
May 08, 2023 -

Spitzer Acura responded

Thank you so much for your feedback. Please don't hesitate to reach out to us directly, we'd be happy to help resolve this issue. We appreciate your business here at Spitzer Acura and hope you will give us another opportunity to serve you.

May 04, 2023

Service was great, every one at the dealer ship is very nice and help ful More

by DELENAYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 05, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

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