Spitzer Acura - Service Center

The service department was efficient and friendly, explaining what was done and why and the costs. explaining what was done and why and the costs. More

I was pleased with the service and attention I received from your service department. My car was returned to me clean, serviced, and at the cost I was given when I made the appointment via Spitzers websit from your service department. My car was returned to me clean, serviced, and at the cost I was given when I made the appointment via Spitzers website. Please commend for me the service dept representative (John) and the crew that worked on my car. More

A hitch was installed for a bike rack. Service was done efficiently and quickly. Layne is always very courteous and professional. Service was done efficiently and quickly. Layne is always very courteous and professional. More

First time customer at Spitzer Acura. I was thrilled to be offered a loaner. Great service. I was thrilled to be offered a loaner. Great service. More

Layne always takes good care of my wife and RDX when Inspection time comes due. The Dealership, as with the automobile market in general, needs the loyalty of existing customers + the development of n Inspection time comes due. The Dealership, as with the automobile market in general, needs the loyalty of existing customers + the development of new ones. Acura provides the top shelf product, Spitzer must provide the same level of service. There are many top shelf products out there so the level of service is critical to maintain customers. Having spent 15 years as a retail salesperson for Ford I know that without repeats and referrals, ones income suffers. You visit the showroom once, the service department many times to keep your vehicle up to snuff. Without service support, sales will eventually stop. ccw More

Great service department! Always very attentive. I like that they know me and are always very helpful Always very attentive. I like that they know me and are always very helpful More

Operating hours are not convenient for working professionals. Also, the customer waiting area and facilities are lacking. This is not a “premium” experience. professionals. Also, the customer waiting area and facilities are lacking. This is not a “premium” experience. More

John was an excellent service representative who was polite, patient and made everything very clear to me. polite, patient and made everything very clear to me. More

Car was in for the same issue three times. I can understand maybe two visits but three was a big time/money suck. At third visit dealer comped parts, which was appreciated, but I still had to I can understand maybe two visits but three was a big time/money suck. At third visit dealer comped parts, which was appreciated, but I still had to pay $500 more on labor, after a similar labor charge on visit #2 that didn’t result in a fix. More

Great service! Really appreciate having the loaner car while service is being done, made it so much easier. Really appreciate having the loaner car while service is being done, made it so much easier. More