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Spitzer Acura - Service Center
McMurray, PA
617 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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617 Reviews of Spitzer Acura - Service Center
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April 04, 2023
Got issue fixed and worked with us to get car picked up. Good service from dealer. Good service from dealer. More
by kczebley
Verified Customer
April 01, 2023
The service at Spitzer and Layne Ciminel is a good example of how a service contact should be. He makes sure you know what is need now and in the future for your vehicle. You can have confidence that example of how a service contact should be. He makes sure you know what is need now and in the future for your vehicle. You can have confidence that what Layne discovers in any service will be told to you and explain what may need service in the future so you can be confident that the service is needed and will be completed fully. More
by TBENINTEND
March 26, 2023
Every person I encountered were kind, helpful and welcoming. Layne greeted us before the car was in park. While waiting, the hot chocolate machine went on the fritz; three staff members quickly came welcoming. Layne greeted us before the car was in park. While waiting, the hot chocolate machine went on the fritz; three staff members quickly came to the rescue, figuring things out with the new machine. Finally, after her service, my driving machine is purring like a kitten…Nothing but great experiences at Spitzer! More
by DDSMSNELL
Employees Worked With
March 26, 2023
The service department is second to none. Lane is wonderful to work with and my car is always fixed in a timely manner. Lane is wonderful to work with and my car is always fixed in a timely manner. More
by cafaro.lucinda
Employees Worked With
March 25, 2023
Great service! Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. More
by DAVID F.
March 20, 2023
I would have given five stars however the rear window of our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect in the rear window and Acura covered the repair. We spent a few hours with our insurance agent regarding submitting a claim, which we didn't have to, but it would have been nice to know that wasn't necessary when we originally dropped the car off. More
by HGOLLOS
Employees Worked With
July 14, 2021
This is my first time at Spitzer, scheduled service for an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no fla an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no flags over there. Free car wash after the oil change is a bonus. I will revisit and get my belts replaced and will know how good the service is. More
by Dam
Employees Worked With
John Layman
February 03, 2021
I had my car serviced at Spitzer and everyone was very kind. I payed for my service with Sydney at the office and received a follow up call from her the next day that was very pleasant. I’m definitely goi kind. I payed for my service with Sydney at the office and received a follow up call from her the next day that was very pleasant. I’m definitely going to be coming back. More
by Kayla L
Employees Worked With
Sydney, John Layman
February 03, 2021
We had our vehicle serviced there and it was a great experience. Everyone was very friendly and professional. I was really surprised when I received a follow up the next day from a very nice lady named experience. Everyone was very friendly and professional. I was really surprised when I received a follow up the next day from a very nice lady named Sydney. She wanted to make sure we were satisfied with the service we received. She was very friendly and professional. That was a nice touch to the experience. More
by Lee622
Employees Worked With
Sydney
January 30, 2021
I dropped my car off the night before, Utilizing the key drop off box. The excellent response from Keith Knowlson update by phone advising me what service my car required. I give Keith Knowlson in Service drop off box. The excellent response from Keith Knowlson update by phone advising me what service my car required. I give Keith Knowlson in Service and the Spitzer organization a 5 star rating!! More
by Cappy4372
Employees Worked With
Other Employees :
Neil Campbell, Michael Petro, Dennis Baker, Brant Charles, Mike Tipton
