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Spitzer Acura - Service Center

McMurray, PA

4.8
618 Reviews

618 Reviews of Spitzer Acura - Service Center

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May 11, 2023

I drive a DC. They actually cleaned the car while being serviced. I'll be back when it needs cleaned again - I mean serviced again! More

by JOECAMPISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 12, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 11, 2023

Fantastic service experience! The overall visit went just as I had expected, cudos to everyone . More

by LAYNE0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2023

I’m still missing my rear gate foot sensor. It’s going on one year! More

by FALCONAVILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
May 08, 2023 -

Spitzer Acura responded

Thank you so much for your feedback. Please don't hesitate to reach out to us directly, we'd be happy to help resolve this issue. We appreciate your business here at Spitzer Acura and hope you will give us another opportunity to serve you.

May 04, 2023

Service was great, every one at the dealer ship is very nice and help ful More

by DELENAYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 05, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 04, 2023

Appreciated the quick and professional service. Thanks for getting me in and out so quickly! More

by WKNOLLINGER
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

May 02, 2023

Well handled from first call to last goodbye. First class service all the way! Thanks More

by SSCBill31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 03, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2023

We always have pleasant experience with Spitzer Acura, whether with Sales or Service. Every service visit is an excellent experience, very courteous and friendly advisors, quality work and they really More

by FDCABUSAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 03, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 02, 2023

Great dealership ALWAYS A POSITIVE EXPERIENCE So happy to have this dealership zs our ACURA dealership More

by BOUCHARD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman
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May 02, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2023

Keith and your service department very good thank you have a nice day will be back More

by mucheckmark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

Spitzer Acura responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 29, 2023

Service department is exceptional. They are the initial reason I purchased my second vehicle there. More

by LJPOTTS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris sales person
Report | Print
Apr 30, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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