Spitzer Acura - Service Center

Operating hours are not convenient for working professionals. Also, the customer waiting area and facilities are lacking. This is not a “premium” experience. professionals. Also, the customer waiting area and facilities are lacking. This is not a “premium” experience. More

John was an excellent service representative who was polite, patient and made everything very clear to me. polite, patient and made everything very clear to me. More

Car was in for the same issue three times. I can understand maybe two visits but three was a big time/money suck. At third visit dealer comped parts, which was appreciated, but I still had to I can understand maybe two visits but three was a big time/money suck. At third visit dealer comped parts, which was appreciated, but I still had to pay $500 more on labor, after a similar labor charge on visit #2 that didn’t result in a fix. More

Excellent complete service. Layne and Spitzer provided a no cost Good Will credit ( I am 200 miles over the 50,000 miles on my original new car warranty) to cover the cost of a Layne and Spitzer provided a no cost Good Will credit ( I am 200 miles over the 50,000 miles on my original new car warranty) to cover the cost of a new speaker AMP that was defective.. Thank you! More

Excellent service. I am always pleased with John Layman's efforts to make my visit for service a success. I am always pleased with John Layman's efforts to make my visit for service a success. More

Great service! Really appreciate having the loaner car while service is being done, made it so much easier. Really appreciate having the loaner car while service is being done, made it so much easier. More

They are always friendly and helpful. They always do a great job and I am always happy with the results. They always do a great job and I am always happy with the results. More

Layne is the best. He is the straight talker and knows the vehicles. Main reason I keep buying a Acura. Give Layne a raise, best employee you have. He is the straight talker and knows the vehicles. Main reason I keep buying a Acura. Give Layne a raise, best employee you have. More

I was able to schedule the service & get a loaner car at a time that was convenient for me. The service was completed earlier than expected. Layne Ciminel was very friendly & easy to deal with. a time that was convenient for me. The service was completed earlier than expected. Layne Ciminel was very friendly & easy to deal with. More

Phenomenal experience as always. I am very pleased for the service that was provided for me! I am very pleased for the service that was provided for me! More