Spitzer Acura - Service Center

The work was done properly and quickly. The pick-up and delivery at my house was done in a timely manner. It was a very pleasant experience. The pick-up and delivery at my house was done in a timely manner. It was a very pleasant experience. More

We bought our RDX at Spitzer, get it serviced at Spitzer! If we weren't happy and satisfied, we wouldn't keep coming back. Ask for Layne, he's terrific. If we weren't happy and satisfied, we wouldn't keep coming back. Ask for Layne, he's terrific. More

Got issue fixed and worked with us to get car picked up. Good service from dealer. Good service from dealer. More

The service at Spitzer and Layne Ciminel is a good example of how a service contact should be. He makes sure you know what is need now and in the future for your vehicle. You can have confidence that example of how a service contact should be. He makes sure you know what is need now and in the future for your vehicle. You can have confidence that what Layne discovers in any service will be told to you and explain what may need service in the future so you can be confident that the service is needed and will be completed fully. More

Every person I encountered were kind, helpful and welcoming. Layne greeted us before the car was in park. While waiting, the hot chocolate machine went on the fritz; three staff members quickly came welcoming. Layne greeted us before the car was in park. While waiting, the hot chocolate machine went on the fritz; three staff members quickly came to the rescue, figuring things out with the new machine. Finally, after her service, my driving machine is purring like a kitten…Nothing but great experiences at Spitzer! More

The service department is second to none. Lane is wonderful to work with and my car is always fixed in a timely manner. Lane is wonderful to work with and my car is always fixed in a timely manner. More

Great service! Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. More

I would have given five stars however the rear window of our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect in the rear window and Acura covered the repair. We spent a few hours with our insurance agent regarding submitting a claim, which we didn't have to, but it would have been nice to know that wasn't necessary when we originally dropped the car off. More

This is my first time at Spitzer, scheduled service for an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no fla an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no flags over there. Free car wash after the oil change is a bonus. I will revisit and get my belts replaced and will know how good the service is. More