Back

Spitzer Acura - Service Center

McMurray, PA

4.8
569 Reviews

569 Reviews of Spitzer Acura - Service Center

Sort by
July 12, 2023

John is always a pleasure to deal with. He tries to accommodate your schedule and is each to communicate with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Jul 13, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John always meets your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2023

Always excellent service. Timely, polite and efficient. Layne is always friendly, knowledgeable and very courteous. More

by BKSAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. Layne and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2023

Layne was very good to work with and professional. We were very happy with the service. Thanks More

by timodonoghue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Spitzer Acura responded

Thank you, Tim, for your business and this review. We're happy to hear that Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2023

It took a few weeks to get an appointment for an inspection but the service was courteous and very good. More

by SAXA3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

June 29, 2023

Very fast service. In and out in under 90 minutes. I appreciate the quick service More

by richf1125
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Layman
Jun 30, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

June 28, 2023

The service department was efficient and friendly, explaining what was done and why and the costs. More

by TANYD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Layman
Jun 29, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

June 22, 2023

I was pleased with the service and attention I received from your service department. My car was returned to me clean, serviced, and at the cost I was given when I made the appointment via Spitzers websit More

by ph_dutch110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Jun 23, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and the team met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

June 22, 2023

A hitch was installed for a bike rack. Service was done efficiently and quickly. Layne is always very courteous and professional. More

by BCOBUCCI7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

June 20, 2023

First time customer at Spitzer Acura. I was thrilled to be offered a loaner. Great service. More

by suewalls95
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Layman
Jun 20, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. Thank you for the five-star review for our service department. We look forward to working with you again.

June 15, 2023

Layne always takes good care of my wife and RDX when Inspection time comes due. The Dealership, as with the automobile market in general, needs the loyalty of existing customers + the development of n More

by COURTNEYWESLEY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, Courtney, we look forward to having you as one of our valued customers for many more years to come!

...
45
...