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Spitzer Acura - Service Center

McMurray, PA

4.8
684 Reviews

684 Reviews of Spitzer Acura - Service Center

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October 03, 2023

I like the dealership overall. Good sales and service relationships. The location is accessible and convenient. More

by williamcaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Oct 04, 2023 -

Spitzer Acura responded

Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2023

John was very informative and was able to answer all my questions. I enjoyed talking to him. More

by jbaumgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

September 30, 2023

They were friendly, informative, and efficient. I am pleased with the work that was done. Waiting area also very nice. More

by SDEFRANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 30, 2023

Great service and great price cant be beat with Keith and John! I always go to spitzer for sales and service! More

by MARKYOUNG8313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Mark, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 29, 2023

Layne is always fantastic! Also, best car dealership with which I've ever dealt! I will always use this car dealership. More

by TERRY.GOCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you, Terry, for your business and this review. We're happy to hear that Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2023

I am always impressed by John’s and the entire Spitzer staff’s friendly professionalism. More

by robert.nardiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Oct 01, 2023 -

Spitzer Acura responded

Thank you, Robert, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 26, 2023

I have been dealing with Layne for about 10 years and find him to always be kind and helpful. I've had no problems with the dealership. More

by HDB09
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Layne delivered such a great experience!

September 26, 2023

Layne has always been friendly and helpful. Excellent service as usual. Cannot ask for more. More

by DENDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Layne here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

September 26, 2023

The staff was extremely informative and the service was completed in a timely and efficient fashion. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2023

I always have a great experience with the service department at Spitzer. Layne is very knowledgable, and he kept me informed on their progress on my service. More

by ROSECARBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, Rose, we look forward to having you as one of our valued customers for many more years to come!

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