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Spitzer Acura - Service Center

McMurray, PA

4.8
569 Reviews

569 Reviews of Spitzer Acura - Service Center

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July 26, 2023

Very professional and friendly. I always feel like they take the time to make sure I am happy. More

by heathatha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 27, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 26, 2023

Layne is a true professional and I have enjoyed working with him during my maintenance visits over the past 8 plus years! More

by 14CLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne and the team were able to help, and we hope to see you again!

July 26, 2023

Spitzer has been a top notch service provider since I moved back to Pittsburgh. They are reputable, friendly, prompt, and fair. More

by mkatich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

July 26, 2023

My service advisor is a kind and intellgent man. He is so trustworthy. The organization of the service center is excellent and of course the vehicles have served me well. More

by GW1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

July 26, 2023

Very accommodating and kind! Thank you Layne and the service team.. excellent service department! Always a positive experience. More

by DANNIWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne and the team met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2023

I am new to Spitzer, but my first two service needs were finished on time and were handled professionally and correctly. So far so good! More

by JBSTIGER700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 25, 2023

Professional, understanding, provided good feedback with expectations and time to complete service. Car was cleaned and ready as communicated. More

by dsprague0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Jul 26, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 25, 2023

John Layman consistently provides the best of customer care. Mr Layman is professional and affable. He always answers any and all questions we may have. Always explains things in a way that we understand More

by KBARGIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Jul 26, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear John is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jul 26, 2023 -

KBARGIEL responded

We have been buying acura’s from you since 2009. If we were not as happy with your dealership and service department as we are with our acuras we would not be so loyal to this brand. Also Laney, in the service dept. is also fantastic. Jodi in the office is a complete joy always! All of these folks represent Spitzer acura as a great dealership. They exceed great customer relationships!

July 22, 2023

Thank you to Keith Knowlson and the service department for your great customer service…very satisfied with the work done! More

by BTARANTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Keith and our team delivered such a great experience!

July 22, 2023

John greeted me with a smile and hello welcome. He was very polite and reviewed why I needed service. He explained the situation and showed me to the customer lounge. When the service was comple More

by JOHN.OLEYNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Jul 23, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business, John, and hope to see you again soon!

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