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Spitzer Acura - Service Center

McMurray, PA

4.8
669 Reviews

669 Reviews of Spitzer Acura - Service Center

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February 28, 2025

Excellent experience, from scheduling to check-in to completion on time. Layne Ciminel is a real pleasure. More

by BRYANR2D2
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer Acura responded

Thank you, Bryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

February 27, 2025

I had very little trouble getting a service date. When I arrived I was promply greeted by a technician who took my information. I then went to the waiting room where I had a coffee and a small snac More

by PETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Pete, and look forward to your next visit.

February 27, 2025

Great Experience. Professional staff. Smooth seamless buying experience. Thanks to Lynn and her Excellent staff. More

by VRANICHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Spitzer Acura responded

Thank you for the kind words for Lynn and our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 26, 2025

Layne Ciminel is in charge of service for me at Spitzer. He is consistently helpful and courteous. More

by BRADTUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Spitzer Acura responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. We hope to see you again the next time you are in need of automotive service.

February 26, 2025

Great experience. Top quality work. Car was returned in perfect condition. Will definitely use Spitzer again. More

by shimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Malone, Jeanine Malone
Feb 27, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 27, 2025 -

shimmerman responded

I really appreciate the care that your service department took with my car. Thank you.

February 26, 2025

Always greeted by Layne as I pull into the garage for service. He is always courteous & professional. Service is always efficient & completed in a timely manner. More

by KCONNOR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

February 23, 2025

Service was great. Recall work for fuel pump replacement was performed as well as inspection and emissions test. More

by REDXIII024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Feb 23, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2025

Service dept is very efficient. They were on time and work was completed as I requested. The shop is clean and well organized. More

by DFSNJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2025

As always greeted by Layne and Albert as soon as I pulled into the service area. With in a few minuets my car was being serviced. I was kept informed of the progress and of additional services that were rec More

by rdbed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Spitzer Acura responded

Thank you for your 5-star rating! We are so glad that Layne and Albert took exceptional care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 18, 2025

Very good experience. The Service team did a great job from scheduling to check-n, executing the work. More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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