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Spitzer Acura - Service Center

McMurray, PA

4.8
569 Reviews

569 Reviews of Spitzer Acura - Service Center

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September 14, 2023

Spitzer and John were outstanding, I was in a pinch and need my car looked at before a long trip. They were able to get it in and fix the problem. Awesome More

by tboyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 15, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 13, 2023

John was incredible! He was attentive and kind and explained everything thoroughly. He communicated with me throughout the process and even got my car done way before the More

by shaynakostka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 14, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with John and our team here at Spitzer Acura. We appreciate your business and hope to see you again soon!

September 12, 2023

Always great service by entire department! John is always accommodating and great to work with! More

by djrun10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 13, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 12, 2023

Very accommodating regarding my concerns on my car and delivering best car care service. Promptly, ordering for the replacement of defective parts. More

by nathantarayao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Sep 13, 2023 -

Spitzer Acura responded

Thanks, Nathan, for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 12, 2023

The staff was extremely helpful and informative. Service was completed in a timely and affordable fashion. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 11, 2023

Great experience! The service department was very helpful and explained everything. I highly recommend them. More

by hbeatty1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2023

Got me in last minute for an oil change and were courteous and were efficient More

by mark376
Recommend Dealer
Yes
Employees Worked With
I don’t know who it was
Sep 11, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 10, 2023

Albert, Service Department Manager worked with me after my insurance claim was denied after an accident. Thanks Albert for your time and great customer service. More

by STUSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Spitzer Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Everyone was very friendly. They got to my car quickly when I did not have a reservation. More

by christa.palamara
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 11, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2023

Courteous, helpful service as always! Layne does a great job in accommodating my schedule as well as in explaining service options. More

by DARLA.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Spitzer Acura responded

Thank you, Darla, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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