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Spitzer Acura - Service Center

McMurray, PA

4.8
569 Reviews

569 Reviews of Spitzer Acura - Service Center

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October 11, 2023

As in the past, Spotzer Acura and Layne Ciminel provided excellent service for my MDX. More

by TMUCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

October 11, 2023

Always have great service. Staff is very courteous and helpful. Layne has always been great. Have not taken my car anywhere else More

by E.BURSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with Layne and our team. We're glad to hear we delivered such a great experience!

October 09, 2023

Layne was great! I would just recommend better wifi for those waiting who have to work. It was slow and I couldn't connect. More

by BOLYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

October 09, 2023

Keith takes care of everything. I didn't know I need a new sticker but he did. I been with Spitzer for years and let me tell you they take care of the customer after the purchase. More

by MSUMMERS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! Keith and our team sincerely value your business and look forward to your next visit.

October 09, 2023

Technicians did a great job servicing my car, changing transmission and oil fluids. Layne was friendly and attentive as always. The snacks, hot chocolate and wafers, were tasty. Spritzer has an awesome cr More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We appreciate the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne and our crew here at Spitzer Acura. We look forward to continuing to serve you in the future.

October 08, 2023

So far, service done is fine. Asked to save two fairly new rotors which were replaced for me and did not. May have been able to get a partial refund on rotors from original instal More

by HCARDELL4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2023

John was very helpful and careful to ensure they had the right service entered and when I returned to pick up my car he explain what the service entailed/ More

by CLSSZOLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Oct 09, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team and don't hesitate to let us know if we can be of further assistance.

October 08, 2023

Layne is always professional, courteous and respectful. Enjoy working with him and members of the Spitzer team. More

by RGALA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Oct 09, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 07, 2023

I have taken my 2006TL exclusively to Spitzer for service since I purchased it from Spitzer in 2009. Layne Ciminel and his team are honest and top notch. I have never had a negative experience at this dealer More

by KENKUBRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Oct 09, 2023 -

Spitzer Acura responded

Thanks for sharing about your service experience with Spitzer Acura. Layne and our service team appreciate your business and hope to see you again soon!

October 04, 2023

Great service center. Layne & John we’re very professional. Service needs were explained & every effort was made to accommodate my schedule. More

by CWMACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Oct 04, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and John, and we look forward to working with you again.

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