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Spitzer Acura - Service Center

McMurray, PA

4.8
669 Reviews

669 Reviews of Spitzer Acura - Service Center

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March 13, 2025

Easy to make appointments, friendly staff, keeps you informed about issues with car while being serviced. More

by JHAAS948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

March 11, 2025

Brought my RDX in for inspection Samantha Baker was very friendly and efficient. When i came in to pick up my vehicle, she even drove it to the front of the parking lot so I didn't have to wonder around t More

by Neeters1962
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Mar 11, 2025 -

Spitzer Acura responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

March 11, 2025

I’ve always had a good experience at Acura. That’s why I keep returning. The people are always so pleasant to work with. More

by JANICERHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Spitzer Acura responded

Janice, Thank you for your very kind review. Layne and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 08, 2025

The service I received from this dealer was excellent. The service was finished in a timely manner. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Mar 09, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

March 08, 2025

My car was serviced in the time promised. I appreciated the cleaning of my car at no additional cost. More

by harrold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Harrold, and we look forward to working with you again.

March 08, 2025

As a satisfied customer, I believe it is essential to acknowledge the efforts of your team members who go the extra mile to ensure customer satisfaction. Layne Criminal is a shining example of what excel More

by qnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business, Quenton, and hope to see you again soon!

March 05, 2025

Great thanks for your help had great service and service was really the best one More

by lsabhesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

March 05, 2025

Always a good experience. Very professional. Work gets done that needs to be done and nothing more. More

by TCLISTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 01, 2025

Awesome service. Very personalized and took care of me quickly. Would highly recommend. Very satisfied. More

by friedelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

February 28, 2025

It Took 4 different female staff member to allow me to pay my bill. Was given a coupon at time of car purchase (from this dealership) but no one knew how to use it. In the end everything worked out but More

by gretchen.kreizenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 4 women
Mar 04, 2025 -

Spitzer Acura responded

We're sorry that you didn't have a completely satisfying visit, Gretchen. Would it be possible to give us a call at our dealership and the team will reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.