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Spitzer Acura - Service Center

McMurray, PA

4.8
568 Reviews

568 Reviews of Spitzer Acura - Service Center

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November 17, 2023

Willing to work with you to give you good service. Usually easy to deal with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 18, 2023 -

Spitzer Acura responded

Thank you for the feedback for our service department. We'll be sure to share your comments with our crew. Thank you for your business.

November 17, 2023

My husband and I own 2 Acuras. The staff and the service have always been professional and friendly. More

by PASTORANDY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We appreciate your business and hope to see you again soon!

November 17, 2023

I purchased my second Acura from Spitzer because of the service department, the staff and ease of getting an appointment More

by LJPOTTS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Spitzer Acura responded

Thank you for taking the time to leave us a five-star rating! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years to come!

November 15, 2023

Good service and friendly people. professional and good on time, make sure everything Good and the car is clean More

by AABRAHAM004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 15, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

November 14, 2023

Great service done on time. Cost explained very well. Have been satisfied for many years. More

by BOBJMEYERJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 14, 2023 -

Spitzer Acura responded

Bob, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 14, 2023

Layne has been our service rep for many years. He is very thorough and respectful. He always honors my request for service. I will continue to do business with this dealership. More

by BETSY.RETTURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Spitzer Acura responded

Betsy, Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2023

My appointment was for 8 and I was taken right in. I waited in the clean customer lounge. I asked for information on my car such as when my warranty was up and he so kindly wrote everything down for More

by FIESTYFRAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 13, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 12, 2023

Service was good. The wait time was accurate. John Layman always makes it a pleasant experience. More

by LINHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 12, 2023 -

Spitzer Acura responded

Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 11, 2023

Keith had everything set up for our services including a courtesy car. Since Keith had another customer when we returned to pick up our vehicle, Albert had our paperwork ready for us to pay for the service More

by W.LADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Spitzer Acura responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 09, 2023

excellent service. John ordered a part that was needed and will provide a loaner while its being repaired. He is always friiendly, helpful, and gets the issues resolv More

by aftanat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 09, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

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