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Spitzer Acura - Service Center

McMurray, PA

4.8
567 Reviews

567 Reviews of Spitzer Acura - Service Center

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November 28, 2023

John and the Service group consistently delivers tip top service! Every issue has been addressed, resolved quickly and courteously. More

by David Cook Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert and Brennan also deserve praise!, John Layman
Nov 28, 2023 -

Spitzer Acura responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 28, 2023

Layne always does a great job. As does Al and John. Never a hassle. Can’t imagine going elsewhere. More

by SANTELLO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 29, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Layne, Al, and John appreciate your business and hope to see you again soon!

November 24, 2023

Excellence is the standard at Spitzer Acura. John Layman is always courteous and greats you with a smile. The service work is consistently performed in a timely and thorough manner. Highly Re More

by rdeiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 27, 2023 -

Spitzer Acura responded

Thank you for the kind words for our John and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 21, 2023

The service work was completed timely and exactly as explained. It's always a pleasure to work with John. More

by memalencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 21, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! John and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 21, 2023

I would write atleast 20 about this dealership. The entire process from start was smooth. I never felt pressured at any point. Jeremy and the team made my experience very memorable.. I just took m More

by ELOCKER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sure everyone that I did not click on does great.
Nov 21, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

November 20, 2023

I have dealt with Spitzer’s service department for 15 years and three different cars. I have never been disappointed. I have always been treated unbelievably well, have always been afforded a loaner, hav More

by JMIKEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, Nicolas Desarno, J Baker, Andrew Spitzer
Nov 20, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

From the time we bought have bought ourMDX we have been very satisfied with both the salesman Chris and everyone else involved in the sale. now with our first service that service call was just as great, More

by BJDUNLAP4935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 19, 2023

Always treated with respect and very helpful. Good atmosphere. The waiting area is very comfortable. More

by Mumford3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2023

They very accommodating on working me in for my problem on short notice. Keith always explains what service department is doing before preforming any service . More

by NMSHCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Keith was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2023

Willing to work with you to give you good service. Usually easy to deal with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 18, 2023 -

Spitzer Acura responded

Thank you for the feedback for our service department. We'll be sure to share your comments with our crew. Thank you for your business.

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