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Spitzer Acura - Service Center

McMurray, PA

4.8
619 Reviews

619 Reviews of Spitzer Acura - Service Center

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January 18, 2024

Mr Layman was remarkable in getting my tire fixed that I just purchased from him less than 3 months ago. More

by michaeltodd134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Jan 19, 2024 -

Spitzer Acura responded

Thank you Michael! Glad we could get your tire fixed up for you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

January 17, 2024

A++++, no problems, could not ask for any better service, provided with a new loaner More

by purplefox220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

January 17, 2024

Couldn't ask for better service from Layne and the dealership as a whole. They always go above and beyond--from communication about timing, to explaining what is needed in a way that can be easily un More

by JCARBERRY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

Great service, finished ahead of suggested time. The loaner car was a big help. Thanks More

by EDBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 14, 2024

Layne is very customer service oriented and does a great job explaining whats going on with my car… More

by RITAHIZNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Jan 14, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rita, please let us know.

January 13, 2024

Layne is awesome-- always helpful and going the extra mile! Cannot recommend him highly enough More

by JODIh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Layne delivered such a great experience!

January 13, 2024

Keith is personable and always willing to take a step above to ensure the services provided are excellent. More

by mariaattanucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us, Maria. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keith and our team, and we look forward to working with you again.

January 12, 2024

Very good service issue I have with this dealership is the price that I pay for the services More

by CATANESEAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2024

Layne had a loaner car waiting for me the morning of my appointment as we discussed. The service one my car was completed by the end of the day as promised. My car was nice and clean and ready to go. More

by HERRMANN.MARY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Spitzer Acura responded

Thank you so much, Mary, for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2024

Best experience I have ever had at a dealership. Adam Solomon was very patient, friendly and helpful throughout the whole process. Answered every question and taught me many things about the car I d More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Adam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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