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Spitzer Acura - Service Center

McMurray, PA

4.8
567 Reviews

567 Reviews of Spitzer Acura - Service Center

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December 07, 2023

Great people. Great service. That's why I have been leasing cars from you for 25 years. More

by ASTOCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2023

Got me in on fairly short notice with loaner vehicle. Satisfied with service.provided. Good job! More

by bernie.wass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 06, 2023 -

Spitzer Acura responded

Bernie, Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 06, 2023

Everything was handled very efficiently and communication was great. Very clean service area. Very pleased with everything. More

by jrk618
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2023

Clean, courteous, friendly and efficient. We have been with Spitzer Acura for nearly 23 years More

by RKAMINENI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 05, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2023

It was speedy service. Nice lobby to set and wait for my car to get serviced. More

by TY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

December 02, 2023

My second Acura and Layne has been my service rep from the beginning. Outstanding job every time above and beyond every time. More

by sfdvldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Layne and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

Layne is an outstanding service representative. He is my "go-to guy" for questions concerning maintenance and repairs to my Acura. The Acura service department is one of the main reasons I continue More

by JANSTANLEY52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Spitzer Acura responded

Jan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your service expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

November 29, 2023

During pick up, my wife had a hard time finding someone to check out with. More

by MLBENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Nov 30, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 29, 2023

The service process was smooth and efficient. Offered loaner when service was going to take longer than anticipated when booked service a month earlier. More

by SUEHIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 28, 2023

Professional , quick, honest. No problems with the service they were reasonable quick thank you Good More

by atifchaudry786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Nov 28, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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