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Spitzer Acura - Service Center

McMurray, PA

4.8
619 Reviews

619 Reviews of Spitzer Acura - Service Center

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January 31, 2024

Plugged my tire that had a screw in it. Everyone was fantastic and very efficient! More

by daltonb727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

January 31, 2024

They do exceptional work and keep me informed from beginning to end. Plus my car is so clean now! More

by sabuggey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Feb 01, 2024 -

Spitzer Acura responded

Thank you for your very kind review. Layne and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

January 25, 2024

We've had no issues with this dealer regarding sales and service. This is our first Acura, and so far, we've not been given any reason to consider anything else in the future from Acura or Spitzer. More

by ElTedChuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jan 26, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

January 25, 2024

Everyone is very helpful and efficient! I’ve really enjoyed working with Spitzer so far. More

by akirby624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

January 24, 2024

Nice people, prompt service, no hard sales, love the brand! Repeat customer several times and counting 🥰 More

by CMFREMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam draculic
Report | Print
Jan 24, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

January 22, 2024

Layne always does an excellent job. He is knowledgeable, professional, courteous, kind and always so helpful. I trust him and he has taken care of me and my Acuras for many years now. More

by HINDSNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Spitzer Acura responded

Thanks, Cindy, for sharing your thoughts about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!

January 21, 2024

Quick and excellent service and willing to help you out as needed. Very helpful and will explain everything to you. More

by pmickoloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again!

January 20, 2024

Very good service! Timely response. John informed me that my tires didn’t need rotated. Anywhere else would have charged me. More

by DOUGRUNCO
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jan 21, 2024 -

Spitzer Acura responded

Doug, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

January 19, 2024

Really good experience good people They did great job take care of what need be taken care of and mom really satisfied More

by arminhebib12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Jan 19, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

January 19, 2024

Great service. Service personnel very frequently. They identify any problems with your vehicle and discuss it with you before proceeding with any work. More

by GUYRETTURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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