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Spitzer Acura - Service Center

McMurray, PA

4.8
618 Reviews

618 Reviews of Spitzer Acura - Service Center

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February 09, 2024

took car at appt time while I waited . Went over entire car, plus a wash. More

by raymo1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

February 08, 2024

John always makes sure that my car is taken care of and that everything goes smoothly. More

by K.gordon
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Feb 08, 2024 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team, and don't hesitate to let us know if we can be of further assistance.

February 06, 2024

Best service around. I am completely satisfied . True professionals. I won’t take my car anywhere else More

by sbfinfer26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Feb 06, 2024 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

February 06, 2024

Very professional, courteous, answered all my questions. He will be my go to for service appointments. More

by BRU_CREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

February 06, 2024

Professional and courteous. Layne has been my service manager for a number of years, always been upfront and honest. More

by BOBS22001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Spitzer Acura responded

Thank you for the kind words for Layne and our service department! We look forward to sharing your compliments and don't hesitate to let us know if we can be of further assistance.

February 03, 2024

Awesome people, we knew what we wanted and Lynn listened! No hard sell crap! Thanks More

by Acwjr11
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lynn and our team, and we look forward to working with you again.

February 02, 2024

Excellent customer service from the service department. I had my car in to do a routine maintence and state inspection. More

by CJFRAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Feb 04, 2024 -

Spitzer Acura responded

CJ, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

Easily scheduled my oil change online when I arrived a was quickly greeted and taken to where I needed to go. My service was completed in a timely manner and I was charged accordingly. Everyone I spoke More

by tbuck910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jan 31, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2024

Layne is always upfront about what needs done and keeps me posted on the status of my car More

by BCBSMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Spitzer Acura responded

Thank you so much for your kind words for Layne, and for taking the time to leave us this wonderful feedback!

January 31, 2024

Plugged my tire that had a screw in it. Everyone was fantastic and very efficient! More

by daltonb727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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