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Spitzer Acura - Service Center

McMurray, PA

4.8
668 Reviews

668 Reviews of Spitzer Acura - Service Center

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March 24, 2025

Love the dealership. Close to home and everyone there is very friendly and accommodating as well as professional and knowledgeable.I will continue with their service. More

by debikalogeras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura and for your kind review! We are pleased to hear that our team provided you with top-notch service and we look forward to continue providing you with nothing less in your visits to come. Safe travels!

March 24, 2025

Our experience at Sprizter Acura has been very positive from the moment we bought our vehicle. The service department is courteous, timely, helpful and thorough. Thank you, Spritzer! More

by acuraowner1
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Guillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Spitzer Acura responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2025

Dropped my car for a wheel alignment Communication was great! Service was timely. Car drives much better. Highly recommend Spitzer Acura. More

by ashwinglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Spitzer Acura responded

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and kept you well informed throughout your service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 21, 2025

Samantha Baker was very professional and helpful. will not be my last time doing business with Spitzer Acura. More

by Tim meeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Mar 21, 2025 -

Spitzer Acura responded

Thank you for your positive review, Tim! We are so glad that Samantha provided you with top-notch service and we look forward to continue providing you with our best care in your visits to come. Safe travels!

March 16, 2025

They were efficient, courteous, and informative. Layne was very helpful. Would like it if they had more loaner options. More

by EMRDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that Layne and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

March 15, 2025

Good experience nice people. Wish the waiting area had some bottles of water. Was nice and clean though More

by JBUNDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne, Keith, and our team, and we look forward to working with you again.

March 14, 2025

I never got a call that my car was ready for pickup as promised. I had to call the dealership. The existing car mat I had on the driver side was thrown away. It was from another vehicle that I owned and I More

by Tomahawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layne Ciminel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Spitzer Acura responded

Providing a positive experience is our top priority, we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

March 13, 2025

Everyone was extremely nice. My service was quick and efficient. I will continue to have my vehicle serviced at this location More

by Paulajohnsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Mar 13, 2025 -

Spitzer Acura responded

Paula, Thanks for sharing your thoughts about your experience with Spitzer Acura. Samantha and our team appreciate your business and hope to see you again soon!

March 13, 2025

We have been dealing with Spitzer Acura for 10 years and they have kept our MDX in tip top condition. Albert Malone was excellent with the explation of the warning alarm and what needed to be done to correc More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Malone
Mar 13, 2025 -

Spitzer Acura responded

Kurt, Thanks for sharing your thoughts about your experience with Spitzer Acura. Albert and our team appreciate your business and hope to see you again soon!

March 13, 2025

Easy to make appointments, friendly staff, keeps you informed about issues with car while being serviced. More

by JHAAS948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

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