Spitzer Acura - Service Center

Service was excellent and it always has been since original lease/purchase in 2012. Oscar and his staff do a great job. Samantha took several calls from me and followed up promptly. Oscar detailed original lease/purchase in 2012. Oscar and his staff do a great job. Samantha took several calls from me and followed up promptly. Oscar detailed everything with me before service and after completion. Your people practice a lost art........courtesy, great service, and follow up. More

The Service Department have always met my expectations. Samantha Baker greeted me as soon as I had turned off the ignition. Samantha Baker greeted me as soon as I had turned off the ignition. More

Very professional and knowledgeable at Spitzer Acura. Layne Ciminel always treats me with respect and takes care of the knee of my vehicle in a timely fashion. I trust the technicians at Spitzer Acura to Layne Ciminel always treats me with respect and takes care of the knee of my vehicle in a timely fashion. I trust the technicians at Spitzer Acura to accurately diagnose and fix my car. More

This dealership has exceeded all expectations when it comes to buying a vehicle and having it serviced. Layne Ciminel and the Service Department have always provided excellent on time service over the li comes to buying a vehicle and having it serviced. Layne Ciminel and the Service Department have always provided excellent on time service over the life of my last 2 Acuras. I have worked with Spitzer Acura for over 15 years and have always used the Service Department for all my vehicles needs. On my recent service visit, Layne Ciminel consistently welcomes me by name, was attentive, informative and communicative and his professionalism and customer service skills are always above and beyond. He is a true asset to the Service Department. More

Great service. Responsive and quick turnaround on my vehicle. Loaner had minimum fuel upon receiving which was concerning Responsive and quick turnaround on my vehicle. Loaner had minimum fuel upon receiving which was concerning More

Lynn Osborn was tremendous to work with. Excellent communication, very customer service oriented. Will definitely continue to come to Spitzer. Excellent communication, very customer service oriented. Will definitely continue to come to Spitzer. More

Layne is always the best, period. He is a pro and sets good expectations. Thank you. He is a pro and sets good expectations. Thank you. More

Layne always comes through in the service department. Work was completed in a timely manner! Work was completed in a timely manner! More

Samantha was friendly and helpful during this process and was very professional. Service time was minimal and reasonable. was very professional. Service time was minimal and reasonable. More

Body shop manager was able to remove road tar that stained my front bumper. Very happy with service stained my front bumper. Very happy with service More