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Spitzer Acura - Service Center

McMurray, PA

4.8
566 Reviews

566 Reviews of Spitzer Acura - Service Center

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March 29, 2024

Easy to schedule, quick service from the service department. Will come back for sure. Yes More

by Garycondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Spitzer Acura responded

Thank you, Gary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

March 28, 2024

The dealership is conveniently located, has convenient hours, access to needed parts and knowledgeable employees. More

by KEN.HOOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Spitzer Acura responded

Ken, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2024

The service department provided the service I expected. Layne did a great job in keeping me apprised of the progress of the service. More

by BAUERDJSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your service experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

March 27, 2024

Great service and great service people your car is completely serviced. Layne makes sure all is done well I have bought 6 cars there and had them serviced only there with great results. Good deals, gr More

by TBENINTEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, Nicolas Desarno, J Baker, Andrew Spitzer
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Mar 27, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

March 27, 2024

very informative on the car issue and explaining repair procedures and reviewing warranty coverage and scheduling work to be completed in a timely manner More

by DAVEMAHALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Mar 28, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura, Dave. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 24, 2024

Such a positive experience at this dealership, I've never had anything like it before. More

by debikalogeras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2024

Albert was helpful and thorough in telling me what they would do to my car and how long it would take. I waited just about an hour in the lounge winch was comfortable. More

by jpwalsh638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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Mar 25, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are happy that Albert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2024

Albert was very helpful. All 4 brakes were replaced in a timely manner and the car works perfectly More

by BOBJMEYERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Mar 24, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Albert here at Spitzer Acura.

March 22, 2024

John Layman and the entire Spitzer service group were fantastic. Very thorough and high quality performance. Thanks!!! More

by GARY.ZIPPAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Mar 22, 2024 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Spitzer Acura.

March 22, 2024

John is top notch! Pleasure to deal with and if things don’t go as planned John deals with it the right way More

by jimflacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Mar 24, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with John here at Spitzer Acura. We appreciate your business and hope to see you again soon!

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