Spirit Ford

I wish I could remember the guys name that assisted me, but he took the extra time to try and help me out. He was at the 3rd (last) station from where you walk in if that helps. but he took the extra time to try and help me out. He was at the 3rd (last) station from where you walk in if that helps. More

Keeps you up to date and is very honest. Had a welcoming smile whenever you come in. And always willing to go the extra step to take care of the customer! smile whenever you come in. And always willing to go the extra step to take care of the customer! More

Great Service My first routine service for my 2019 Escape was handled by Stephanie in the Spirit Ford Service Department. Not only was Stephanie very friendly and My first routine service for my 2019 Escape was handled by Stephanie in the Spirit Ford Service Department. Not only was Stephanie very friendly and helpful, she was very efficient in making sure everything + extras were included in my appointment. They even washed my Escape! I love being treated like a VIP! My salesman, Gary Shannon, even stopped in his busy day for a welcome chat. I love Spirit Ford in Dundee for all my car needs!!! I highly recommend this dealership! More

Professional & thorough Spirit Ford is fair & honest & works for me & my vehicle interests. I strongly feel that all maintenance work performed ensures my safety on the road Spirit Ford is fair & honest & works for me & my vehicle interests. I strongly feel that all maintenance work performed ensures my safety on the road, More

Service Olen from the service dept. was very professional my Explorer was taken are of in about an hour or less including a recall on it that I knew nothing Olen from the service dept. was very professional my Explorer was taken are of in about an hour or less including a recall on it that I knew nothing about. I felt very special, I told my husband it was worth the drive to Dundee since we live in Canton. Great job!!1 More

Gary's truck Olen, in the service department obtained and had the truck tires in a timely manner. The price was very competitive. Great staff. Very professional. Olen, in the service department obtained and had the truck tires in a timely manner. The price was very competitive. Great staff. Very professional. Yea! More

My F150 Diagnosing the problem with my truck and getting it repaired all in the same day. To me that is great service. And my service advisor sent me a tex Diagnosing the problem with my truck and getting it repaired all in the same day. To me that is great service. And my service advisor sent me a text message letting me know what the problem was with my truck. More

Terrible Service I purchased a new car at Spirit Ford and had a really good experience with Kyle in sales. I received regular emails regarding service on my vehicle an I purchased a new car at Spirit Ford and had a really good experience with Kyle in sales. I received regular emails regarding service on my vehicle and when I was really close to my first oil change, I clicked on the link in the email and scheduled service for the next week. When I arrived, I was turned away!! They did not have my appointment because their online scheduling doesn’t work (how would a customet know this?) I left and when I told my spouse what had happened, he called the manager and we were told we could come back.. More

Found and fixed my truck issue quickly. Took my 2018 F-150 in for service for a bearing noise issue in the front end. The service people listened to my description of the problem, found the Took my 2018 F-150 in for service for a bearing noise issue in the front end. The service people listened to my description of the problem, found the problem and repaired my truck back to original condition in no time at all. Thank You! More

Excellent Very friendly staff! Worked very quickly to get my vehicle fixed! From phone conversations to in person the staff was so respectful and nice! Will def Very friendly staff! Worked very quickly to get my vehicle fixed! From phone conversations to in person the staff was so respectful and nice! Will definitely be bringing my vehicle back when it needs future service More