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Spirit Chrysler Dodge Jeep Ram - Service Center
Swedesboro, NJ
233 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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233 Reviews of Spirit Chrysler Dodge Jeep Ram - Service Center
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September 18, 2024
Love the small town feel of this dealer. Ive been trying to find a new dealer to take my truck in for service as sadly the dealer I bought my truck from and another dealer I used have become Ive been trying to find a new dealer to take my truck in for service as sadly the dealer I bought my truck from and another dealer I used have become untrustworthy. The service writer came out with the work order and confirmed with me what I needed done and what oil change package I wanted to use. I will be going to Spirit for all my vehicle purchase and service needs going forward. More
by dsmith112778
Verified CustomerEmployees Worked With
Service department
September 18, 2024
Had a issue with my Ram truck, There was concern I had regarding the repair and how “RAM” corporate came up with their repair plan and diagnostics, after sitting down with the service manager and Ron, the regarding the repair and how “RAM” corporate came up with their repair plan and diagnostics, after sitting down with the service manager and Ron, the owner, they put me at ease and gained my confidence. The repair was completed and the issues were resolved. Wanted to say thank you to the owner and the service department. More
by IRELAND550
September 08, 2024
Brought Jeep in for regular service/oil change; quick and no issues with that. Service dept suggested approximately $1500 of additional services that "should be attended to". I approved a new tire as I was e no issues with that. Service dept suggested approximately $1500 of additional services that "should be attended to". I approved a new tire as I was expecting that and not surprised I was informed the current tire, (which had a plug due to a nail), needed to be replaced. They went over and above obtaining the correct sized tire; sent someone out to bring in new tire while I waited. No issues there. However when I asked if any of the other recommendations were covered under the expensive warranty I purchased when the vehicle was purchased, I was told no. One recommendation was close to $700. I declined the remaining work as I did not completely trust I was being given accurate information regarding warranty coverage. When I told the service dept rep I had one more oil change under the plan I had purchased, I was initially told I did not. He did however inform me later that I was correct and I was able to utilize the remaining service under the plan. Thus the reason I did not have complete confidence that none of the remaining suggested services were covered under the purchased warranty. I plan to actually read that warranty. ask a few questions, then make a decision on the recommendations. More
by JULIA.COLSON
Employees Worked With
Derek
September 08, 2024
All around the worst experience I’ve had. Felt pressured by service advisor. I have a RAM Mastercard from which I redeemed 15000 points to get an $150.00 virtual card. When I went to use it I Felt pressured by service advisor. I have a RAM Mastercard from which I redeemed 15000 points to get an $150.00 virtual card. When I went to use it I was told “ we have never had any luck using them”, so I wasn’t able to redeem the card. More
by adeangelis3
Employees Worked With
September 03, 2024
Millage service: dropped off the car and picked up the very next day no problems, very small! very next day no problems, very small! More
by Leila M
September 02, 2024
Spirit Chryler Dodge Jeep Ram was very helpful and professional in helping fix our 2020 Jeep Cherokee. We had it towed into the dealership. They had it diagnosed and communicated the cost for repair professional in helping fix our 2020 Jeep Cherokee. We had it towed into the dealership. They had it diagnosed and communicated the cost for repairs by 8:30 AM the next morning. They promised to have our car back to us by 2:00 PM the next day and the did. They communicated well and could not have been more helpful. While we hope we have no future issues with our vehicle, if we do, we will definitely return to your dealership. More
by battaglia.j
Employees Worked With
August 28, 2024
Great service, everyone is always accommodating while you wait for your truck to get serviced. Nice family atmosphere. wait for your truck to get serviced. Nice family atmosphere. More
by pajboro76
August 17, 2024
Worst experience I've ever had with a dealership. Service department needs to brush up on courtesy. Will tell anyone who will listen to avoid this place at all costs. Service department needs to brush up on courtesy. Will tell anyone who will listen to avoid this place at all costs. More
by 2010 grand caravan
Employees Worked With
Kevin and Derrick in service
