Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
122 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Half a year later and no work done! I had a chip on the side view mirror of my brand new Jeep Cherokee. the service manager said he would look into getting it warrantied. Never heard bac I had a chip on the side view mirror of my brand new Jeep Cherokee. the service manager said he would look into getting it warrantied. Never heard back from him again. 2 months later I call and ask. "We will check on it" 2 weeks later call and ask, " oh something weird happened and it was a special order" 1 week later I go in. Oh so and so is the only person that can answer that and he is out sick. 1 month later call and ask NOTHING NOTHING NOTHING. It has been 6 months and they haven't simply repainted my side view mirror and no one will even do the decency of calling me back. I gave them 2 stars because the front desk lady is sweet. More
Stealership This place gives a new meaning to the term "stealership" I had a problem with the axle on my jeep wrangler and had service take a look at it. After 3 This place gives a new meaning to the term "stealership" I had a problem with the axle on my jeep wrangler and had service take a look at it. After 3 days and 110 dollars I picked up the jeep and knew nothing more about the problem then when I dropped it off. After threatening to file a dispute with my bank they claimed that they would hold my vehicle unless I paid with cash. Avoid this place at all costs More