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Spirit Automotive Chrysler Dodge Jeep
Lubbock, TX
345 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 345 reviews
November 28, 2017
WORST SERVICE DEPARTMENT IN TOWN FIRST OFF, IF YOU WANT A RETURN PHONE CALL, DON'T USE THIS PLACE. SECOND, THEY WILL KEEP YOUR VEHICLE FOR MORE THAN A WEEK FOR A SIMPLE COMPUTER FLASH FIRST OFF, IF YOU WANT A RETURN PHONE CALL, DON'T USE THIS PLACE. SECOND, THEY WILL KEEP YOUR VEHICLE FOR MORE THAN A WEEK FOR A SIMPLE COMPUTER FLASH. ONE OF THE DAYS I CALLED TO CHECK ON TRUCK I WAS TOLD "WE HAD TO PULL THE TECH OFF YOUR VEHICLE TO WORK ON THE GENERAL MANAGER'S VAN, IT HAD TO BE DONE TODAY". SO PAYING CUSTOMERS GET PUSHED TO THE BACK OF THE LINE. BETTER YET LIE TO ME INSTEAD OF TELLING ME THAT. SHOULD HAVE GONE TO ALL AMERICAN. THEN TO TOP IT ALL OFF MY SERVICE ADVISOR IS NO LONGER WORKING THERE, I GUESS SHE QUIT INSTEAD OF GETTING HER BUTT CHEWED OUT 50 TIMES A DAY. More
by macgolfer
Employees Worked With
EDDIE THE SERVICE MANAGER
November 25, 2017
New pick up Angel and Annie was wonderful at helping buy or new pick and was very patient and helping to stay within our budget! Very friendly and very courteous Angel and Annie was wonderful at helping buy or new pick and was very patient and helping to stay within our budget! Very friendly and very courteous More
by Wkscott75
November 22, 2017
Oil change They took care of our vehicle and did it in a short amount of time.. we were very satisfied with Mr. Vega’s help and his friendliness. They took care of our vehicle and did it in a short amount of time.. we were very satisfied with Mr. Vega’s help and his friendliness. More
by cab
Employees Worked With
Eddie Vega
November 17, 2017
Service All the employees were very friendly and customer oriented! The gal in the service department was cheerful, friendly, and seemed to really enjoy her j All the employees were very friendly and customer oriented! The gal in the service department was cheerful, friendly, and seemed to really enjoy her job! More
by jrider
Employees Worked With
Girl working in the service shop - don’t remember her name
November 07, 2017
Great Service Went for oil change. Greeted with a smile and many thanks. Took about 45 minutes but the techs had just come back from lunch fast and efficient and no Went for oil change. Greeted with a smile and many thanks. Took about 45 minutes but the techs had just come back from lunch fast and efficient and noticed s recall which they scheduled More
by Sasunshine17
Employees Worked With
Rodney
November 05, 2017
Survey I was 100% satisfied with my service at dodge spirit! They did a great job on servicing my car! Also they were very courteous! Thanks so much! I was 100% satisfied with my service at dodge spirit! They did a great job on servicing my car! Also they were very courteous! Thanks so much! More
by 1henrique
Employees Worked With
Service department
November 02, 2017
Awesome service Clinton stephenson! Great salesman! He literally got me the car ive been wanting. October 30 at 2 pm I filles out an application not expecting anythin Clinton stephenson! Great salesman! He literally got me the car ive been wanting. October 30 at 2 pm I filles out an application not expecting anything and Halloween day at 4:45pm my new car was sitting in my drive way. I will defiantly continue to get my vechiles here and would highly recommended it to anyone else. Fast friendly and straight to the point More
by adrianna wueschinski
Employees Worked With
November 01, 2017
It was Great The staff of the dealership were both friendly and outgoing. They made the process of trading my vehicle easy and we had a good laugh while it happene The staff of the dealership were both friendly and outgoing. They made the process of trading my vehicle easy and we had a good laugh while it happened. Definitely a good, knowledgeable environment. More
by WayneS97
Employees Worked With
Erick Castillo
October 15, 2017
Love my new Jeep Trailhawk I am very pleased with my new purchase. I knew what I wanted and Irvin helped me get exactly what I wanted. I appreciated the customer service of br I am very pleased with my new purchase. I knew what I wanted and Irvin helped me get exactly what I wanted. I appreciated the customer service of bringing me the paperwork and my new vehicle to my job, to me. More
by pattycakes33
Employees Worked With
October 12, 2017
Our sales experience was great!! We bought a new Jeep just recently. Rodney was our salesman and he was AMAZING!! He has gone above and beyond to make sure we received everything nee We bought a new Jeep just recently. Rodney was our salesman and he was AMAZING!! He has gone above and beyond to make sure we received everything needed. He is the first salesman that we have EVER had that we felt like was working for us to get us the best deal! It was actually very refreshing!! He would be great in management because he actually follows through on the stuff he promises! Great buying experience! More
by Kate
Employees Worked With
Rodney
