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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
345 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 345 reviews

May 29, 2019

Erick is spectacular I have always had a great experience with Spirit Chrysler. Erick does an awesome with meeting the needs of his customers. Not to mention the quality o More

by cgod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Castillo
May 31, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

May 22, 2019

Service department followed thru and helpful. Technician helpful to explain issues and resolve. Prompt and good follow thru. Would recommend to others. Would More

by David1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

May 16, 2019

Excellent Customer Service This was my second time buying a vehicle from Spirit and their second time driving a vehicle to me in Midland, TX. Justin was awesome and answered all More

by kleekakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Rosenfeldt
May 20, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

May 04, 2019

New car purchase Sales team was awesome and helped us with our needs quickly and efficiently. Friendly staff and service department was good. Would definitely recommen More

by Jeepsantos19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

April 25, 2019

Great experience Kelly was great to work with and made everything so easy. He was very patient with us and was very professional with what we wanted. More

by Jso2486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly haggerton
Apr 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

April 25, 2019

Service Very friendly, polite and professional. Four times I have taken my vehicle in for service and each time the work was done promptly and correctly. I More

by Reccrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minka Alonzo and Renee Cruz
Apr 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

April 23, 2019

Oil change Once again, I’m pleased with Rodney and the team at Spirit. I went in for an oil change. They gave me a ride to work so I wouldn’t have to wait. I hav More

by Kmc2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney- sorry, can’t remember his last name.
Apr 26, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

April 01, 2019

Very professional service, never have any problems Took my vehicle in for speaker problem, they understood my issue and took great care of me and my car. Very reasonable and quick service More

by Thisguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Klafka
Apr 05, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

March 14, 2019

Oil change Made an appointment for an oil change the day before. The day of appointment they were friendly and called me when my car was ready More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minka Alonzo
Mar 14, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

March 02, 2019

Unqualified Mechanic Took our Chrysler 200 in November because the transmission went out got it back January went out next day reason it takes to long to fix had to order More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Dan Qualls? We look forward to help resolving this for you. Thank you.

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