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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
345 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 345 reviews

August 25, 2021

Can’t say enough good things. I brought in a small child and had to wait for service to be done. Everyone was so accommodating and kind. I’ve never been to this dealership before but will definitely be comi More

by Knoel523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
Aug 25, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the wonderful review! We look forward to assisting you in the future.

August 19, 2021

Great customer service. Very friendly. In and out. Thank you More

by Christyayers24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
Aug 20, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

August 04, 2021

Process was at a decent pace on purchasing. The facility was very presentable well in cleanliness. The staff was helpful and friendly. I would recommend others to try them. More

by simpsta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aguirre
Aug 04, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We are so glad that our team could help you. Thank you for the review!

July 25, 2021

Everyone here was very helpful in finding us a car we wanted! Issaiah made sure we got into something we liked and gave us a great experience while we were there! Great customer service! More

by chelseahernandez791
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issiah Flores, Justin Marquez
Jul 26, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

July 17, 2021

Had to sign on the car before seeing. Dealer didn't put temp tags on car. Dealer almost hit my work truck leaving parking lot. More

by VMiles
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Lara
Jul 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you have any issues or concerns, please reach out to our dealership and ask for management. Thank you.

June 18, 2021

This was the worst customer service/service department I have ever experienced. My son's car was in the service department for repairs for over 3 months. Twice they contacted him to tell him his truck was More

by lisal475869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Guerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Lisa, we are sorry to hear that you are unsatisfied with you recent service visit. If you are still experiencing any issues, please contact our dealership and ask for our Service Manager. Thank you.

June 05, 2021

Chadd is a patient guy with the cars I take to him. Spirit never lets us down when it comes to getting the work done correctly. More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chadd Lewis
Jun 07, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review Eric!

May 31, 2021

The salesman did what he had too do too get the SUV that I wanted. He didn’t just say, we don’t have it. He told me, I will find it for you. They were awesome More

by Haguirre53@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aguirre
Jun 01, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We are so glad that our team could help you.

May 16, 2021

Irvin is very friendly & understanding. He knows his job well, always trys to make us happy & satisfied with our purchase. He has Excellent Customer Service Skills! More

by Juanita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cantu
May 17, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

April 08, 2021

This dealership went the extra mile for me ! They got me the truck I wanted! Matt never gave up trying to get the deal closed ! I will use Matt again! More

by Mucsnarb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lara. Justin mcadoo 5 stars each.
Apr 09, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with in the future.

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