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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
343 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 343 reviews

December 03, 2024

Once again I called the service department and Johnny came through. He found the problem with my Jeep and had it back to me within a reasonable timeframe. More

by betty.robinson44@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Castilleja
Dec 12, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for sharing your experience! We're glad to hear that Johnny was able to quickly find the issue with your Jeep and get it back to you in a timely manner. We appreciate your continued trust in our service department and look forward to assisting you again in the future!

December 01, 2024

The service department was absolutely helpful told them what was wrong with my vehicle and were very quick to take a look at it A plus rating in my book 5 star service More

by salvarez35.sa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Verkamp service advisor
Dec 12, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for your fantastic feedback! We're so glad to hear that our service department was helpful and quick to address the issue with your vehicle. We truly appreciate your 5-star rating and look forward to providing you with excellent service in the future!

November 09, 2024

Every one there was extremely friendly helpful and did their very best to ensure that I got the best possible deal on my trade in and new Ram 2500. Special thanks to Dan Qualls general manager who went e More

by Larry Johnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Britton. Finance manager John Gonzalez sales. Dan Qualls general manager
Dec 12, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for your kind words! We're thrilled to hear that our team went above and beyond to ensure you got the best deal on your trade-in and new Ram 2500. We truly appreciate your recommendation and are grateful for your trust in us. We look forward to serving you again in the future!

October 22, 2024

From the minute we arrived our visit was smooth and painless. We were not hassled or bugged. They worked very hard to achieve what we asked for. More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
Dec 12, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for sharing your experience! We're so glad to hear that your visit was smooth and hassle-free. Our team works hard to meet your needs, and we're happy we could achieve exactly what you were looking for. We appreciate your trust and look forward to serving you again!

October 17, 2024

They did a good job for me. I called to make an appt and was able to take my vehicle in after calling to see if I could get a software update. When I arrive at dealership, the More

by royb1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny in service dept
Dec 12, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for sharing your experience! We're thrilled to hear that we were able to quickly get your vehicle in for software update and that you were happy with the service. We appreciate your trust and look forward to assisting you again in the future!

October 01, 2024

They first tricked me into thinking i would get in with a scheduled check in. Took a week and and 2 days before even putting it on a computer..$165. Then had to fix suggested $6,144 worth of work and after More

by B
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
Oct 04, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

We're sorry to hear about your experience and understand your frustration. It's important to us that our customers receive timely and effective service. Thank you for your feedback, we will use it to improve our services in the future!

September 19, 2024

Fast dependable friendly service convenient location great mechanics and service department personnel. Take the time to explain More

by Jeepguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 25, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for your great review! We appreciate your business and look forward to serving you again in the future!

September 17, 2024

They were very friendly and helpful in helping us find a new vehicle for our family More

by auggie1231180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tremaine Fillmore
Sep 25, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for taking the time to leave such a kind review! We appreciate your business and look forward to serving you again in the future!

August 27, 2024

They made sure that they helped me find the right car for my situation. Great experience More

by Watitdojj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 29, 2024 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for your amazing five star rating. We value your business and look forward to serving you again in the future!

August 09, 2024

The battery died and Johnny made for the battery check and a new battery to be installed. More

by susie.land
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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