Spikes Ford

My dream truck I dealt with 2 salesmen and they were great. They didn't give me a hard time. They knew what I wanted and they knew how to get me there. No complaint I dealt with 2 salesmen and they were great. They didn't give me a hard time. They knew what I wanted and they knew how to get me there. No complaints. More

Great Service from all the staff. The staff makes you feel like family and the service they provide is awesome. I would definitely recommend this dealer to everyone. Great place to go The staff makes you feel like family and the service they provide is awesome. I would definitely recommend this dealer to everyone. Great place to go to get your next vehicle. More

Great buy I saw the car online in Cargurus. After leaving an appointment on the site Melissa messaged me right away and was a huge help! She kept messaging me f I saw the car online in Cargurus. After leaving an appointment on the site Melissa messaged me right away and was a huge help! She kept messaging me for reminders and updates of m visit. When I arrived I test drove it with Edgar and immediately proceeded to purchasing the vehicle! More

Light at the end of the tunnel We had gone to another dealership and had a horrible experience. Went in with high hopes and spend my whole day there just to walk away with nothing. We had gone to another dealership and had a horrible experience. Went in with high hopes and spend my whole day there just to walk away with nothing. Me and my husband we're very disappointed. It knocked the wind out of our sails and we waited a whole month before we even entertained the idea of trying again. My coworker directed us to a salesman named Ago. We have never met someone who worked so hard for us. He did everything he could to get us were we felt comfortable. I don't think we would be in the vehicle we are in today if it wasn't for Ago and Mr. Juan Villarreal. Truly grateful for everything they did for us. We will recommend Spikes a hundred times over. More

Outstanding! Excellent service and great experience! Will continue to do business with this dealership and most definitely will recommend to everyone I know. Sal Excellent service and great experience! Will continue to do business with this dealership and most definitely will recommend to everyone I know. Salesman really went out of their way to help me in every way. More

Worst customer service ever I took my truck in for an engine repair but extended warranty did not want to fix it. By the time i took my f150 out i was working out of state but go I took my truck in for an engine repair but extended warranty did not want to fix it. By the time i took my f150 out i was working out of state but got my vehicle back in pieces. It literally looked like it had been at a junk yard. Front lights and fog lights uninstalled and everything in the bed of my truck. Days later when my mechanic went through it we found out they kept my engine block. We called dealership and sure enough, they had it. Once my vehicle got fixed with my mechanic he found out the air compressor was also missing. I called spikes and sure enough they claimed that the mechanic had forgotten to send it in. And then also my magnum battery was missing so the manager offered to send it in the following day in the morning and my mechanic got the missing parts after 5pm. My vehicle got fixed today but many screws are missing, freeon caps are also missing, and my engine cover is missing as well. Worst customer service ever... Not to mention i had to pay $2,000 for the sevices More

Oil Change Express Mr. Giles was very helpful, professional and courteous. No problem with their staff and accommodation. He was able to answer all my questions and pro Mr. Giles was very helpful, professional and courteous. No problem with their staff and accommodation. He was able to answer all my questions and provided great feedback More

excellent very satisfied every time I have my car serviced every one is coutieous and friendly the wait is usually quick and all my questions are answered very satisfied every time I have my car serviced every one is coutieous and friendly the wait is usually quick and all my questions are answered More

Purchase a new vehicle Well pleased with Ago Gongalez wasted no time . we reviewed what I was looking at purchaseing , i sat back had coffee and visited he handled everyth Well pleased with Ago Gongalez wasted no time . we reviewed what I was looking at purchaseing , i sat back had coffee and visited he handled everything . Ago sold me my trade in so I trust him completely. He took me outside showed me 2 vehicles, & I was sold on the Fusion loved the color & style. More

Super prompt service, great price, went the extra mile! I bought the car from out of town and the dealer made arrangements to get it faster than I could get it locally. Great friendly service. Highly recomm I bought the car from out of town and the dealer made arrangements to get it faster than I could get it locally. Great friendly service. Highly recommended. More