Spencer Chevrolet - Service Center

Went to have my car inspected and get a oil change. Appointment was at 1030am 2 hours later still never took my car back to get serviced. So I took my keys and left. Horrible place to get your car serv Appointment was at 1030am 2 hours later still never took my car back to get serviced. So I took my keys and left. Horrible place to get your car serviced. More

Great Service Experience I took my 2010 Chevy Traverse to Spencer Chevrolet for service last week, and was pleasantly surprised at how nice and helpful all of their employees I took my 2010 Chevy Traverse to Spencer Chevrolet for service last week, and was pleasantly surprised at how nice and helpful all of their employees were. They told me the service would take about an hour, so I stayed at the dealership and wandered around looking at their new cars. After about 45 minutes the Service Advisor called me to tell me my car was ready! I was surprised that I was actually on my way home within an hour of pulling in to the dealership. I will definitely return for Service again. More

Bad experience with Service Department I bought a used 2005 Chevrolet equinox LS 89K mileage last august and after that it was a nightmare for me. Within one year 3 times the engine light w I bought a used 2005 Chevrolet equinox LS 89K mileage last august and after that it was a nightmare for me. Within one year 3 times the engine light was on and I had spend more than $1500 on it. I agree I bought the car as is but while selling the car they said they had checked everything and the worst thing is whenever I took the car to them for the engine light issues the first thing they said is you bought this as is so you have to pay for everything. Overall the way they treated me is not friendly. Moreover the sales person Jeff Fishman gave me a 2 year free oil change offer but since then I have changed oil 4 times and each time I had to fight with the service person to get it free. Always they said that my record is not there in their system, they never corrected it and each time I go there for oil change I have to call the sales person and wait there to get it done free. Overall the customer service that I got in past one year is not good and I'll not recommend this for used cars, may be you will get a better service for new/certified cars. I had to trade in the car at last and I almost loss more than $3000 in one year. So overall to me its a very bad experience. More

The owner called me to personally assure me that he is going to resolve any problem I have with my vehicle. Thanks for the review site. going to resolve any problem I have with my vehicle. Thanks for the review site. More