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Speedway Subaru Volkswagen - Service

Indianapolis, IN

5.0
227 Reviews

227 Reviews of Speedway Subaru Volkswagen - Service

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June 10, 2019

Total satisfaction...again! I brought my 2015 CrossTrek in for routine maintenance & to correct a recall issue. Every aspect of my visit was pleasant & efficient. It was a plus g More

by Sandretti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Varcak
June 07, 2019

Air conditioner malfunction, leaking tire, and brake switch Ryan was extremely pleasant and helpful even in the midst of my frustration. I really appreciate the special care he provided to ensure that my Cros More

by CS1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Very pleased with overall work and service team I brought my daughters Jetta in for a checkup and Oil Change. Steve at the Service Desk was very helpful. I was given very helpful info on what was ne More

by Jeffj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019

Quick action on safety recall I recently received a warranty recall notice from Volkswagen for my 2017 Golf. I immediately called Falcone, where I bought the car, to schedule a ser More

by Indyded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Clark
April 16, 2019

SO very helpful! We don't even live in Indianapolis. We have a new Crosstrek and were on our way from Arkansas to Ohio. My phone would not pair to the car. Gene cam More

by dborder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2019

Falcone Expertise! This is a brand new car as of July 2019. My husband and I have bought (3) cars from Falcone and you have never let us down. I feel fortunate to only t More

by JulieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Falcone Body Shop
March 30, 2019

Loaner Vehicle I purchased the Appearance Guard package for my 2019 Crosstrek. Since I live 50 miles from Indpls., Steve Lloyd made sure I had a loaner and let me k More

by jmbratcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gates, Steve Lloyd
March 29, 2019

Customer Service is the Best in Indianapolis! 2014 Subaru Outback was brought in due to recall of passenger front airbag. All went very smoothly in Service and both of the Reps were very good, esp More

by Tish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Franks
March 20, 2019

Best Dealership experience We have been going to Falcone for years...we even have our service maintenance done on our first Subaru here that we bought elsewhere and then purchas More

by Elvis2001**
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fitzgerald (Fitz), Matt Bartelson
March 20, 2019

Exemplary customer service My experience with Falcone Automotive has been outstanding from my initial, unscheduled visit. Gene Neal was thorough, professional and cordial in th More

by Smiling Subi Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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