Speedway Subaru Volkswagen - Service

Outstanding customer service. I hit something on the road. My front tire blew out & two sensor lights were on. I went into Falcone VW because it was the closest. Steve Halloran helped me out. They l road. My front tire blew out & two sensor lights were on. I went into Falcone VW because it was the closest. Steve Halloran helped me out. They looked under the car, ran tests, and replaced the tire in only a half hour. At the end, I only had to pay $215 for a new tire. I was very pleased. More

Great Experince! I brought my 2012 Jettta in to the dealership because of tire and engine issues I was having. Steve H was there at the desk, and he was extremely help I brought my 2012 Jettta in to the dealership because of tire and engine issues I was having. Steve H was there at the desk, and he was extremely helpful as usual. After the service was completed, I noticed that the engine issue seem to resurface. I let Steve know, and John came out to see what was going on. John made some recommendations, and asked that I call him and Steve the following day to update them. I really appreciate the team at this dealership. What I am describing this time around is the same experience and care I receive each time I visit. Thank You. More

Happy customer Their staff is knowledgeable, fast, friendly and efficient! They KNOW how to do customer service. I had an appointment. I just about got settled in my Their staff is knowledgeable, fast, friendly and efficient! They KNOW how to do customer service. I had an appointment. I just about got settled in my comfortable seat in the waiting room and they called my name to say they were done! Great!! They answered my questions and even helped sink my phone to the car. Again, great! I always recommend their service to friends. More

Best auto mechanics around Steve Halloran is one heck of a guy. I purchased my 2006 VW Passat in 2010 as CPO. We only used their mechanics for any car issue, which were few beca Steve Halloran is one heck of a guy. I purchased my 2006 VW Passat in 2010 as CPO. We only used their mechanics for any car issue, which were few because it was such a great car. My husband and I never felt like we were emptying our pockets every time we had it serviced. He's honest and fair. Despite not owning a brand new car at the time Steve and Holly ALWAYS made sure that I had some mode of transportation while my car was being worked on, which is a huge deal for a young family with jobs and three small children. I would expect that treatment had I purchased a brand new car but Steve H. is a realistic man who understands that life does not stop when your vehicle does. He not only ensured great customer service but he took into consideration the safety of my children. I will continue to use Falcone as my service experts and highly recommend to those who are on the fence about where to purchase their next vehicle- new or used. Kudos! More

I bought my 2010 GTI from Falcone in 2012. I have put 115k miles on it and only service at Falcone! I just love Steve and Holli so much. They have gone above and beyond with every level of service imagin 115k miles on it and only service at Falcone! I just love Steve and Holli so much. They have gone above and beyond with every level of service imaginable. I plan on putting another 100k on it and I sure hope Steve & Holli will still be a part of the Falcone family when I hit my milestone 200k!! They truly make me feel like family! Many thanks, Amanda Alexander More

Power Steering light Have a 2016 Forester with 24000 miles on it and the power steering light had come on three different times if you turn the car off and back on it woul Have a 2016 Forester with 24000 miles on it and the power steering light had come on three different times if you turn the car off and back on it would reset itself. I took in for service and they said it needed a new control module that they had to order. Before I could leave the light came on twice more with no power steering. They said that it wasn't safe and put me in a rental and two days later my SUV was ready. Time had expired on my warranty but since the SUV had only 24000 miles and the power steering error was rarity they covered all expenses under Goodwill Warranty. Brady O'Cull and Tony Varcak went out of their way to take care on me. I thank them both. Joe Sanders More

Key removal 2016 Forester the shift lever sometimes would not sense that it was in park causing the key not to be release. They repaired the problem with an updat 2016 Forester the shift lever sometimes would not sense that it was in park causing the key not to be release. They repaired the problem with an updated shift plate guide assembly under goodwill. I was 5 months past the 3 year warranty and had only 23000 miles on the vehicle. Excellent service. More

First time using Falcone service Brought my 2017 Outback in for service. Bought it from individual so this was my first time having car serviced and first time using Falcone service. Brought my 2017 Outback in for service. Bought it from individual so this was my first time having car serviced and first time using Falcone service. Entered in wrong area to begin with. A gentleman moved my car for me and took me to the correct area. The guys who helped me at the service desk were very nice and accommodating. Serviced the car for 24,000 miles, did recall work and changed a sensor lever which was under warranty. All completed within a timely fashion! More

Fantastic Service and Employees We brought our 2016 Forester in to get the brakes checked cause an another service place said we needed back brake. Ryan checked us in and explained p We brought our 2016 Forester in to get the brakes checked cause an another service place said we needed back brake. Ryan checked us in and explained probably we needed rear brakes cause they need to be change at around 58,000 miles we had 58,700. We left the car they and said we do need new rear brakes. They changed the brake pads,turned rotors. Within two and an half hours we had new and on our way. Always get great service from Falcone. Glad we bought the car here. More

Excellent and efficient service I had a 48,000 service call. I explained that I needed to leave by 11:10 am to get to another appointment in Carmel. The service technician made sure I had a 48,000 service call. I explained that I needed to leave by 11:10 am to get to another appointment in Carmel. The service technician made sure I was finished by 10:50 am! He was awesome! More