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Speedway Subaru Volkswagen - Service

Indianapolis, IN

5.0
227 Reviews

227 Reviews of Speedway Subaru Volkswagen - Service

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April 02, 2021

Betsy was awesome! Really enjoyed becoming much more familiar with our Forester Touring. We love our car - it practically drives itself. Thanks again Betsy. It was a great customer experience!💕 More

by lucyleaanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Taylor
March 22, 2021

Betsy did a great job going over all the features of our Outback. Used examples effectively, and made sure that we'd feel comfortable contacting her if other questions come up in the future. A nice experien More

by tfaust9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

2011 Legacy Engine Light plus 3 others. Shop determined it was the PCV hose from bottom to top of engine Made an appt to replace and once that was done. No lights on the dash. It's fixed. I had been worrie More

by mike7757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Betsy was great went over the car head to toe. This is my first Subaru and she helped my get my Subaru up and working. More

by brian.woods
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

This is truly a family business, with excellent customer care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go thr More

by clbrooks01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
December 18, 2020

Nick was amazing. Deal done in less than 3 hours! Service manager was terrible. Got quote for remote start, but he wouldn’t honor it More

by myonlykimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Berry, Jack Ford, John Clark
December 16, 2020

Thoroughly satisfied with my recent visit to Falcone Service. Not only fixed the problem you brought your car in for but check your car completely for any other possible problems. I really like that. I More

by Arthur D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

The Love-Encore meeting was so helpful. Betsy provided a tutorial on all the settings and functions of our new Outback. We learned things we never would have noticed or knew were included. This is a must fo More

by kprice218
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

We have loved all our our experiences with Falcone! Every staff member has been kind, friendly, and helpful. Betsy did a great job explaining more about all the perks and special features of our new car. I More

by ngilyeat3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

The wonderful information located on our steering wheel, told us there was a problem with one of our tires. It was losing air. Falcone said to bring it right in, they would make it a priority. We were given More

by Marilyn T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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