Speedway Subaru Volkswagen - Service

I'll always go to Falcone! I live within walking distance of another Subaru dealership. They are very nice and pleasant, but when it came to buying my car, Falcone was amazing. I live within walking distance of another Subaru dealership. They are very nice and pleasant, but when it came to buying my car, Falcone was amazing. They really work hard to meet my needs and assure that I'm pleased. When I brought the car in for service this last time, I had a long list of things I wanted to have checked that I hadn't given them when I made the appointment. Even though they had a full day of work and didn't really have time, they made time to check everything on my list. They were Awesome! The only tiny thing that annoyed me was that someone left ashes on my shift panel. Not a big deal, but a surprise given the quality of all my experiences with them. More

Service department I took my car in for oil change and tire rotation on Dec 9th. The gentleman who greeted me that morning (unfortunately I didn't get his name) was ver I took my car in for oil change and tire rotation on Dec 9th. The gentleman who greeted me that morning (unfortunately I didn't get his name) was very pleasant and professional. The waiting area was quiet and comfortable. The jobs were done in 1 1/2 hours. This is the 3rd time I brought my car in for services. Each time I experienced great service. Will recommend this dealership anytime to anyone. More

Great experience . Everyone is always so friendly. Work is done on time and as expected. Even my salesman Steve came over to talk to me!!! . Everyone is always so friendly. Work is done on time and as expected. Even my salesman Steve came over to talk to me!!! More

20K Service visit Fast service, very friendly staff and Long's donuts in the waiting room. Even got a discount at checkout. Wouldn't consider going anywhere else. Fast service, very friendly staff and Long's donuts in the waiting room. Even got a discount at checkout. Wouldn't consider going anywhere else. More

Friendly Staff and Service! I always have a great experience whenever I drop off my car for servicing! I’ve dealt with Ryan on multiple occasions and I always have a good chat wi I always have a great experience whenever I drop off my car for servicing! I’ve dealt with Ryan on multiple occasions and I always have a good chat with him! More

Great experience with Bob Falcone - he really helped me with making a new vehicle possible after having some mechanical issues on my previous car. Nick did great job with Bob Falcone - he really helped me with making a new vehicle possible after having some mechanical issues on my previous car. Nick did great job also of assisting in the process. looking forward to enjoying my new VW Jetta for years to come More

Best Subaru Dealership! The service staff and sales staff at Falcone Subaru are the best! Friendly, efficient and capable - I would not take my Subaru anywhere else! I ha The service staff and sales staff at Falcone Subaru are the best! Friendly, efficient and capable - I would not take my Subaru anywhere else! I have purchased 2 Subarus through Falcone since 2014; both events were great working with Justin Poynter- very professional and just a nice guy! The service staff are knowledgeable and friendly. Overall, this is a very well managed dealership! More

Love Falcone Subaru I brought my Impreza in for a 12000 mile checkup. Everyone from Shelby, to Brady to both shuttle drivers was awesome! It is so nice to have friendly, I brought my Impreza in for a 12000 mile checkup. Everyone from Shelby, to Brady to both shuttle drivers was awesome! It is so nice to have friendly, knowledgeable, kind people to work with. Cheers, Annemarie More

Customer pleased with service I took my vehicle in to have the windshield replaced after it was hit with a rock. After talking to Safe Lite Glass and first trying to schedule the r I took my vehicle in to have the windshield replaced after it was hit with a rock. After talking to Safe Lite Glass and first trying to schedule the replacement with them, they alerted us to the fact that Subaru has a 5 year warranty on glass on 2015 and 2016 Subarus. We took it to Subaru thinking that it was a long shot that they would cover it especially since it is 100% covered by our insurance. Shockingly, the manager (Shelby) said that they would cover it. They told me that it would take 3-4 hours to complete the job, which it did---3.5 hours. About in the middle of the time period, Brady came to the waiting room to check on me and make sure that I was doing oK. Luckily I am knitting a baby blanket for my nephew, so I had plenty to do. But it was nice of him to check. About the time my vehicle was done, they had a surprise presentation and award made to Mr. Falcone, which I stayed around to see, as I saw all the Falcone personell gathering in the showroom. Pretty impressive award. Was glad I could see it! The presentation brought tears to my eyes and I have never even met Mr. Falcone---only seen him on tv commercials! Nice to hear all that he has done and makes me feel good to support such a fine business! Very pleased with service at Falcone! Great job! More

They are the Best...Nothing else to say. Falcone is the best period. They genuinely take care of their customers. I bought my Subaru Outback at the end of 2015 and never looked back... They Falcone is the best period. They genuinely take care of their customers. I bought my Subaru Outback at the end of 2015 and never looked back... They take care of you and for that I'm very grateful. I'm a forever Falcone fan or customer More