Speedway Subaru Volkswagen - Service

Would not go elsewhere Subaru Outback 2016 Here is the best part: Consistent, reliable, predicable. Those words describe every experience we have with Falcone Subaru. Her Subaru Outback 2016 Here is the best part: Consistent, reliable, predicable. Those words describe every experience we have with Falcone Subaru. Here is another thing, perhaps wonky. There are other Subaru dealers around Indianapolis, even closer to my home than Falcone. I choose to do business with Falcone because he stayed in Indianapolis, when the other dealers fled to other counties. Bob Falcone, is making a difference in our City, The taxes he pays on his property help fund the police, the library, roads, schools, etc. The other guys are grateful to be near Indianapolis to get the business, but they don't help Indianapolis. If the City dies, so will the suburbs. As a former mayor said, "You can't be a suburb of nothing." So, I support those who make our City better. More

Great Service - Easy in and fast out. Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of their game, courteous and friendly. More

Amazing customer service I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was goin I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was going to take and had to get to a court hearing for a client. I asked my service manager to skip the car wash (which is included free) because I was going to be short on time. He went back himself to help with the service so that not only did I make it to court on time, but still got my car washed. Going above and beyond like that makes this a great place to have your car serviced! More

Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations. More

Excellent service Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and ha Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and had a nice area to hang out and wait. They had chips, drinks, donuts, and coffee available. More

Falcone Service Experience Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. He was professional, logical, and we decided that the car, despite having 170,00 miles on it, was still worth the expense to get this part replaced. We appreciate Dylan's (and Falcone's) openness and knowledge. Good job, Falcone! More

What every dealership service should be like Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have f Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have for the customer. More

My 6 Month check up on my 2018 Forrester I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who took care of me. I just recently moved to Indianapolis from Cincinnati, OH and owned a 2014 Subaru Forrester. In September I decided to look at the 2018 models and after shopping around chose Falcone Automotive. The Sales Representative I had was very accommodating and she worked to get me a very good trade in and bottom line price on my 2018. I assumed when I needed service I would receive the same great service and I did. I highly recommend their sales staff and their service staff. More

quick, good customer service. The service was fast and efficient, and the price was fair for the service performed. I was able to complete work in the waiting area using the WiFi. The service was fast and efficient, and the price was fair for the service performed. I was able to complete work in the waiting area using the WiFi. I enjoyed the donuts, I wish the coffee was a little tastier, but that's not a real issue. More

20,000 Maintenance I brought my 2016 Tiguan in for its 20,000 mile maintenance. Brady O'Cull introduced himself upon arrival and fully explained what services this visit I brought my 2016 Tiguan in for its 20,000 mile maintenance. Brady O'Cull introduced himself upon arrival and fully explained what services this visit included. I waited for the work to be completed and expected a longer wait time but to my surprise it was finished sooner than anticipated. I've said it before and I'll say it again, I cannot be more pleased with the customer service I receive each time visiting the dealership. More