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Speedway Subaru Volkswagen - Service

Indianapolis, IN

5.0
227 Reviews

227 Reviews of Speedway Subaru Volkswagen - Service

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June 12, 2018

Simply the best! Falcone is simply the best! I had a last minute service request this week and they were more than accommodating. Steve was so helpful, friendly, quick More

by ECG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Outstanding Service Needed to replace a tire on my new CC. I anticipated having to drop the tire off and return later to pick up. Steve was able to pull it off so it was More

by Craigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

The Awesome Steve Steve is one of the nicest, friendliest, most helpful VW employees I've ever dealt with. And that includes Los Angeles, NYC and Las Vegas. He goes out More

by PaulL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Quick and Reliable Historically, and as I'm sure most people experience, I have never walked out of a service center feeling confident about the service and customer ser More

by akdubz53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Falcone, Tiffany Compton, Shelby Lee-York, Moe Abbasi
June 01, 2018

Falcone Rocks! Your staff is simply amazing. I love my Subaru Crosstrek and my service experiences have been perfect Thank you for all you do and for selling QUALI More

by Andrea Guisbert-Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bought the car from Bert. I don't recall my service rep's name, but he was fantastic., Bert Nickelsberg
June 01, 2018

Love My Subaru Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync More

by bnsyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lee-York, Jack Ford, Angela Pacey
May 22, 2018

Did what they said they would do I had a rear seat belt that wasn't working quite correctly. The dealer scheduled the car and ordered the part without complication. The dealer replace More

by GroovyCounsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Service I brought my 2012 VW CC in for quite a substantial service. Falcone took great care of not only my car with the fixes but also catered to me in the pr More

by Zsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darcy Snyder, Chase Falcone, Shelby Lee-York, Jack Ford
May 14, 2018

Very bad service experience. Very bad service experience here. I have my car serviced at Falcone Volkswagen for more than 4 years. Their oil and filter change service is good. But More

by Yefeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Halloran
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Speedway Subaru Volkswagen responded

Customer service is our top priority and we pride ourselves on being transparent in every department. Per customer’s request, we provided diagnostic services and a repair estimate based off Volkswagen MSRP and professional expertise. In this case, customer selected to pass on recommended repairs.

May 03, 2018

on time The part I ordered arrived in the time frame I was quoted. They got me scheduled the same day it arrived. Best of all, the service was completed in le More

by Serbian67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch his name but he was a young man working the service desk 5/2/18., Mike Pond
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