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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,313 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,313 reviews

March 11, 2016

Excellence!!! Excellent, low key, honest sales help with my new car purchase. Questions were answered patiently, promptly, and accurately with no pressure to decide More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Nickelsberg
Mar 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a wonderful review!! It is our job to try and make the car buying experience go as smoothly as possible, and I glad that we did that for you!! I will be sure to pass the word along to Bert and Jon, they will be pleased to hear about your excellent car buying experience!! Thanks again for the review! We look forward to working with you in the future!

March 07, 2016

Excellent Service I worked with Tiffany Compton. She was very knowledgeable and answered all my questions. I had a great experience with my Jetta and would definitely r More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 09, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a great review. I will be sure to pass this review along to Tiffany. We hope to work with you in the future! Thanks again.

March 05, 2016

The quickest, easiest car purchase I have ever made! Tiffany was awesome from start to finish! When I looked at my car online, she was quick to call me back and explain all of my financing options. She a More

by Quirkmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase , Tiffany Compton
Mar 09, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a great review! I am happy to hear that Tiffany took great care of you while you were car shopping, which is the most important part of the whole experience. You need a Sales Consultant you can trust and I am glad we could offer you that. We can't wait to work with you in the future! Thank you again.

March 04, 2016

Falcone employees treat you like family, not a number. One Crosstrek is white... The other is blue... We were treated so well... We just HAD to buy two! Just cant beat the Falcone dealership. Bud & Va More

by Bud & Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Falcone, Moe Abbasi, Chase Falcone, Steve Lloyd
Mar 09, 2016 -

Speedway Subaru Volkswagen responded

This was one of the sweetest reviews we have had! Very creative and thoughtful, THANK YOU! I am so happy that you had such a positive experience here at Falcone Automotive with Steve. We cannot wait to work with you in the future! Thanks again.

March 03, 2016

Oustanding service by Falcone Outstanding service, problem identified and remedied quick and efficiently. Steve H is outstanding tech, highly recommended. The waiting area is won More

by Heather W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Speedway Subaru Volkswagen responded

Thank you so very much for your wonderful review! I am happy to hear that you were comfortable while waiting for your vehicle and were able to get some work done! It is our job to make sure customers come back to us with the customer service and the cleanliness of our dealership! We thank you for noticing. Thank you again for such a great review, and we look forward to working with you in the future!

February 29, 2016

The best service!! Tiffany Compton helped us lease our new Volkswagen Passat & we couldn't ask for better service. She walked us through step by step and let us drive mu More

by Brian&Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 01, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much for the awesome review! I am so happy that you had a great experience with Tiffany and will be back! I am also glad that she took the time to explain every option that you have when it came to purchasing your vehicle!! Little things like this are what we like to do to make sure our customers are happy!! Thank you again for your purchase and we look forward to working with you in the future! Thanks again.

February 27, 2016

Great experience!!! Great people to work with buying a Subaru. Very knowledgeable on the product. Friendly, professional. I can't praise theses people enough!!!! John Fra More

by Steve Grosklos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Franks
Feb 29, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a great review! I am glad that you had such a positive experience here while buying your Subaru. I will pass the word along to John Franks as well! Thanks again!

February 27, 2016

Great car; great service When in the market for a new car, I did a great deal of research online, in automotive magazines including reviews in Consumer Reports. Then I canvase More

by Rubykazoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Franks
Feb 29, 2016 -

Speedway Subaru Volkswagen responded

Thank you for your wonderful review! I know when buying a car you want to make sure that you are going to the right dealership, and that means so much to us that you came to Falcone Automotive! We look forward to working with you in the future! Thanks again for the awesome review!

February 24, 2016

Routine Service Always a pleasant experience. Waiting area is clean and inviting - easy to work while I wait. Staff is very professional, thorough and friendly....e More

by subaru fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2016 -

Speedway Subaru Volkswagen responded

Thank you for such a wonderful review! We like to make sure that the customer is comfortable while they are waiting for their vehicle. Thank you again and we hope to work with you in the future!

February 21, 2016

Respectful, Pleasant and Peaceful This was the most respectful, pleasant and peaceful dealership I have ever dealt with. I have dealt with a lot of dealerships over the years acr More

by FormerMARINE0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Falcone, John Fitzgerald (Fitz)
Feb 22, 2016 -

Speedway Subaru Volkswagen responded

WOW! What an awesome review you left for us! We really appreciate you coming to our dealership to purchase a vehicle! I am also glad that John Fitz and Bob Falcone could work something out with you so you could purchase the car you were looking at. We have always been huge on customer service here at Falcone Automotive and reviews like yours really make us a proud dealership! Thank you again for your awesome review and we look forward to working with you and your vehicle in the future!

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