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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,313 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,313 reviews

March 18, 2016

Great Experience Overall I had a great experience here and John Franks was exceptionally helpful. I was originally going to buy a new Forester from another dealer in Indianapo More

by rfpst1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Franks
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

Thank You for a great review on John Franks and our dealership!! We are very happy that you decided to stick with us when purchasing your Forester!! I am very pleased to hear that your whole experience went very smoothly and you have no regrets!! We look forward to working with you in the future, and thanks again for your review!

March 18, 2016

Best customer service around! Tiffany Compton is absolutely the best! Her willingness to go above and beyond was so over the top. She is definitely at the top of the industry in cu More

by Burnsindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

What a nice review you left for Tiffany, I am sure she will be very happy to hear those kind words you left her! Thank you again and we look forward to working with you in the future!

March 18, 2016

Fine place to buy a car Good people, excellent experience ,honest and cheerful atmosphere. Knowledgeable sales people that understand the customer is looking for quality and More

by strklsvwfam
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Nickelsberg
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

What a great review to have on our dealer rater page!! Thank you for all your kind words about our dealership. Reviews like yours are the ones that help our dealership grow in so many ways, and for that we are thankful! Thanks again for the review and we look forward to working with you in the future!

March 18, 2016

Trading in my Jeep for a new Suburu Forester We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was More

by chaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

We are very happy to hear that you had such a laid back and easy car buying experience with what it looks like Justin and Jon! I will definitely make sure i pass the good words along to both of them. Thank you for choosing Falcone Automotive and we look forward to working with you in the future!

March 17, 2016

Fantastic Staff - Fantastic Service We're now on Subaru #3 with Falcone. The people and the serve is the reason we keep coming back. My salesman (Bert) deals with us straight and is very More

by dpluimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagen Feigert, Bert Nickelsberg
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for such an awesome review!! I am so happy to hear your faithfulness with us at Falcone Automotive! I will pass the word along to Bert he will be very pleased to see what a nice review you left for him! Bob does make a huge effort to speak to all of his customers and make sure that they are very comfortable with what they are buying!! Thank you again for the great review and we look forward to working with you in the future!

March 17, 2016

New car When purchasing a new vehicle we had many dealers and options to choose from. Bert with Falcone made us feel very comfortable and was upfront with al More

by porsche2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nickelsberg
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

I am very happy to hear that Bert took very good care of you in your car buying experience!! Being comfortable with your salesman is a huge process and you want to be able to trust them!! Here at Falcone, we strive for excellent customer service and by the sounds of your review looks like we met our goal! Thanks for the great review!

March 17, 2016

Falcone Volkswagen This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Fal More

by 2016 VW Tiguan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Falcone, Bert Nickelsberg
Mar 22, 2016 -

Speedway Subaru Volkswagen responded

Thank you for the great review! It is our job at our dealership to make sure that every customer feels very comfortable and is treated like family when they come into our dealership!! Thanks again for the great review!

March 16, 2016

Great experience Tiffany Compton was great to work with! She was patient and did not get pushy. Once I figured out what I wanted, she found it quickly! I will definite More

by hdgrind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 16, 2016 -

Speedway Subaru Volkswagen responded

Thanks for great review about Tiffany! I am happy that she made the whole car buying experience for you easy and stress free!! I will make sure to pass the word along to her! Thank you again, and we look forward to working with you in the future!

March 16, 2016

03/08/16 All staff at Falcone Volkswagen Subaru & Saab are always very professional and courteous. You are definitely treated as a member of their family. Fe More

by iu980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lee-York, Meagen Feigert
Mar 16, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for such a nice review! It is very important to us to make sure that every customer is comfortable at our dealership and they feel no pressure at all!! Thanks again!

March 11, 2016

Exceeded Expectations! Bert Nickelsberg went out of his way to be helpful. We first started talking to Bert in 2014 about replacing our well used 1997 Jeep Grand Cherokee More

by KENT3.6R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper the dog, Bert Nickelsberg
Mar 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you very much for that awesome review!! It is our job to make sure that you feel totally comfortable before you purchase your new vehicle! I am glad everything went smooth sailing in your experience here at Falcone Automotive. Reviews like yours are the ones that make our dealership blossom! I will be sure to pass the word along to Bert, Jon & Cooper Thank you again, we look forward to working with you in the future!!

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