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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,313 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,313 reviews

April 24, 2016

6k Service at Falcone Subaru Setup my 2016 Legacy's 6k service online. It was very easy and I received a reminder a day or so before. My appointment was early in the morning and More

by Brad58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Speedway Subaru Volkswagen responded

Sounds like your experience went very comfortably, Brad! We're glad to see that you had such a good time with our team while they took care of your 6k service. Our customers mean a lot to us, so we're happy to talk, even when guests are in for quick services. Thank you for the great review and we look forward to helping you again!

April 22, 2016

Great Experience! Would highly recommend Falcone over all other dealers! Everyone I encountered was a pleasure to work with. Will continue to buy and service cars her More

by tjbrooks73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Apr 25, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much, TJ! We always aim to help our guests in whatever ways we can and it's very exciting to hear when our guests enjoy their time with us. We look forward to helping you again!

April 20, 2016

We are about to buy our 4th car from Falcone!! My mom has purchased two Saabs, I have one and today we took out a new Subaru Legacy. Although we'd love to be shopping for a Saab, we've learned to l More

by Melodyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin, Bert Nickelsberg
Apr 22, 2016 -

Speedway Subaru Volkswagen responded

That's so great to hear, Melody! We stand behind the Saab and Subaru cars, as they really are fantastic cars. We're glad to see that you and your mom are enjoying your new Legacy and we'll be happy to help you again should anything come up. Congratulations and thank you for being a part of the Falcone family!

April 10, 2016

Great service Everyone I interacted with was very friendly. Brady has helped me twice now and is very good at communicating the status of the vehicle maintenance. I More

by subarucats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you for taking the time to write to us! It definitely means a lot to us when our guests notice the extra bit of work our team does to make their experiences exceptional, and we're glad to hear that you had such a great time with Brady and the rest of our team. We look forward to helping you again!

April 09, 2016

"Peace of mind" Once again my service experience at Falcone VW was excellent. They always do such a good job on my Beetle and thorough as well so that I have the impo More

by Arthur D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagen Feigert
Apr 11, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much for the great review, Arthur. The team really strives to make sure our guests are fully taken care of no matter the cost of the bill or the services needed. Steve and Megan will be glad to hear that you had a good time with them and we look forward to seeing you again!

April 07, 2016

These people are beyond great! Cannot say enough about the good people at Falcone. I recently purchased my 8th Subaru from an out of state dealership due to the unavailability of a More

by Jeffrey Gummere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Falcone, Meagen Feigert, John Franks
Apr 08, 2016 -

Speedway Subaru Volkswagen responded

Wow! It's so wonderful to hear when our longtime customers provide us their feedback on the exceptional work of our team. The team is always happy to pull through for you, no matter the circumstances, Jeffrey, and we definitely appreciate the wonderful feedback you provided. Thank you and we're glad to see that your Subaru is now fully taken care of.

April 07, 2016

An honest service and collision center Twice now Falcone has gone beyond standard professional expectations--once in the service center and once in the collision center. This opinion is ba More

by Amnesiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Ford
Apr 08, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much for the great review! It is true that our team will do their best to make sure our customers are fully satisfied, so we're glad that your experience went fantastic. We look forward to seeing you again!

March 31, 2016

Outstanding experience! I would like to share one of the most positive car experiences I have ever had. It is rare today to find an individual as dedicated and knowledgeable More

by Jimashby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 31, 2016 -

Speedway Subaru Volkswagen responded

Thank you for the great comments, Jim! When it comes to providing an exceptional customer experience, Tiffany definitely has it down pat. She'll listen to the concerns and needs of our guests and see that they are considered during the car shopping experience. Congratulations on your fourth purchase and thank you for being a part of the Falcone family!

March 30, 2016

Bert is Amazing! Bert and Moe and Mr. Falcone were all so friendly and helpful. Everyone we encountered was professional and down-to-earth. We never once felt like we More

by alternadork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nickelsberg, Moe Abbasi
Apr 01, 2016 -

Speedway Subaru Volkswagen responded

You're very welcome! Our team really takes care to ensure that our guests are provided with the proper materials and resources to make their experience as great as possible. Your comfort during the process is our highest priority and we're glad that you had such an excellent time. Congratulations on your new car and thank you for your review!

March 28, 2016

Bradys Awesome service My service experience was excellent. I wouldn't go anywhere else for my service. The whole service department is very pleasant, kind and definitely ve More

by stacey2383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Speedway Subaru Volkswagen responded

Thank you so much! We're very proud to have our customers experience an excellent service visit and we appreciate your wonderful feedback. We look forward to seeing you again!

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