Speedway Subaru Volkswagen

Bought a used car from this place and one week later the check engine light turns on. Called the dealership, left a voicemail did not call back until after 6 and was not able to return call because dealer w check engine light turns on. Called the dealership, left a voicemail did not call back until after 6 and was not able to return call because dealer was closed after 6. Called again Saturday morning and sent another voicemail, nobody called back till Monday morning and the lady said to bring the car in Wednesday morning and when I showed up on Wednesday then service consultant was very rude, acted like I didn't have an appointment, told me to sit in the waiting room while he tried to figure it out, waited 30 minutes in the waiting room, and then I had to go and ask the guy what was going on. He said they took the car back to check it and told me the Catalytic converter was on recall and to take it back to the Kia dealer took the car to the Kia dealer and the dealer said there was no recall on the Catalytic converter and then called speedway Subaru again and was sent to voicemail, by 4:30 no body called back so I went to the dealer. At the dealer I talked to the same rude service consultant he said all he knew about was Subaru and then walked away. Finally another person came out the office,I told him what was going on, he got the used car manager who basically told me the 3,000 mile warranty did not cover the part and there was nothing he could do and he walked away and I never saw him again. I asked another person to get the manager and the manager said his hands were tied because they were under new ownership but he would talk to the owner. He called me back the next day and said to take it to a shop they use and they would only charge me what they charged speedway Subaru. Went to the shop and the guy told me there is no special price, so if you like to be deceived and enjoy poor customer service please go to speedway Subaru. More

I really loved working with them to purchase my new car! They were very helpful and great to work with. They were very helpful and great to work with. More

100% great people. They have made the process of car buying and maintenance easy for myself and my family for multiple vehicles They have made the process of car buying and maintenance easy for myself and my family for multiple vehicles More

They were up front and honest about their prices and deals. I had easy, smooth, and friendly communication with them. deals. I had easy, smooth, and friendly communication with them. More

I have been a long time client of Falcione’s and have never been disappointed by the staff and the quality of service. Betsy is no exception: she was extremely nice, accommodating, and knowledgement abou never been disappointed by the staff and the quality of service. Betsy is no exception: she was extremely nice, accommodating, and knowledgement about my new Outback 2024. More

Meeting with and talking to Betsy Taylor was like meeting a new friend. I learned about Easter eggs, maps and COWS. Since the first time I went to Falcone Auto(moo)tive, I don't ever want to go to another d a new friend. I learned about Easter eggs, maps and COWS. Since the first time I went to Falcone Auto(moo)tive, I don't ever want to go to another dealership. They are so much more than just auto sales. Thank you Falcone and Betsy! More

It was a great experience. I've purchased many new cars. This was the best experience I've ever had. I've purchased many new cars. This was the best experience I've ever had. More

The car buying process through the VIP program was easy. Jon was efficient in explaining the numbers, and Amanda and Steffon were both super quick to get me in the exact car I wanted! Jon was efficient in explaining the numbers, and Amanda and Steffon were both super quick to get me in the exact car I wanted! More

It has been a pleasure buying from our salesperson Kathrynne, and learning about the car features from Betsy! Kathrynne, and learning about the car features from Betsy! More

Ermir was great. Very friendly and professional. Excellent communication. He went out of his way to make sure we had everything we needed. Jenny was fantastic, profes Very friendly and professional. Excellent communication. He went out of his way to make sure we had everything we needed. Jenny was fantastic, professional and friendly. She was not pushy but offered extras that made our purchase complete. I could not rate either of them higher. The same for each person that were came in contact with. A+ experience More